Account Specialist I - Hybrid/Boston, MA

Aon is looking for a Account Specialist I!

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Specialist Program/Lawyers Program business group within Aon Affinity.

The Account Specialist Iis a hybrid position located in Boston, MA.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Responsibilities Include

• Ownership of Pipeline Activity and Revenue Retention
• Coordination of Pipeline with Insured and Underwriting Team
• Coordination and Troubleshooting Payment Related Issues
• Generate Referral Opportunities for Cyber Program
• Misc Client Service Issues

What The Day Will Look Like

• Support the team with policy renewals, client service, and retention for the Lawyers program
• Communicate with clients via email correspondence and phone
• Follow up on client inquiries
• Process certificate requests, endorsements, and policy changes

How This Opportunity Is Different

This role is an introduction to the Aon Affinity Specialty Programs team. You will be encouraged to learn and grow while supporting your colleagues and assisting our clients in the Lawyers Program.

Skills And Experience That Will Lead To Success

• Excellent verbal and written communication skills
• Customer service, office experience
• Insurance or financial services industry experience is preferred
• Ability to work in a high-volume, fast-paced environment
• Proficiency with Microsoft Office Suite products
• Experience with Salesforce is preferred

Education

• High School Diploma or GED required

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $53,000 - $65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

How We Support Our Colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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