CNC Field Service Technician-Trainee

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

If you’re looking for more than just a paycheck and don’t want to be stuck in a dead-end job, this is your opportunity to build a rewarding career in a highly skilled, high-demand industry. Join a team that values hard work, continuous learning, professional development, and internal growth while building technical skills that will serve you for years to come. Launch your career in the Skilled Trades and Build a career through training and on the job experience!

As a Morris Group, Inc. company, and over 25 years supporting the metalworking community and American Manufacturing, HFO Trident is proud to be the exclusive distributor for Haas Automation CNC machine tools across our territory. We provide industry-leading machine tools and automation solutions trusted by manufacturers around the World. Our team is committed to delivering exceptional service, technical support, and long-term customer partnerships.

Summary of Responsibility:

HFO Trident is seeking a motivated, team-oriented CNC Field Service Technician Trainee for our New England territory. This is an opportunity to learn a highly specialized trade with paid training, hands-on experience, and a clear path for long-term advancement. We are looking for individuals who enjoy working with their hands, solving problems, learning technical skills, and building a career in a high-demand industry. Successful candidates are mechanically inclined, self-motivated, dependable, and eager to continue developing their technical abilities in a fast-paced service environment. At HFO Trident, we believe in developing talent from within and creating opportunities for employees to continue growing their skills and advancing their careers over time.

What You Will Contribute:

• Travel to customer facilities throughout the New England region

• Install, troubleshoot, repair, and maintain CNC machine tools and automation equipment

• Learn electrical, mechanical, pneumatic, hydraulic, and software systems

• Work alongside experienced technicians and industry professionals

• Deliver exceptional customer service and technical support

• Continuously develop technical skills in a growing, high-demand industry

Other Functions:

• Perform related duties as required

The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

What’s in it for You:

We take pride in investing in our employees and providing the tools, training, and support needed for long-term success. Our goal is to help employees build lasting careers through continuous learning, hands-on experience, and internal advancement opportunities.

We also offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Qualifications & Competencies:

• Mechanical and electrical aptitude

• Strong problem-solving skills

• Ability to read and interpret drawings and schematics preferred

• Excellent communication and customer service skills

• Intermediate proficiency with Microsoft Office Suite

• Ability to meet the physical requirements of the position

• Flexible schedule with willingness to travel throughout the territory

Mental and Physical Requirements:

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

• Ability to frequently use hands and arms.

• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.

• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.

• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.

• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition ID#: 1706C

North Shore, MA