Technical Trainer

Job Responsibilities:

• Coordinate in-person plant training including, those for Safety, Quality, and SPS, and capture info in the My Learning Link system with support from HR Dept.
• Conduct surveys to determine training needs within the plant.
• Select and/or develop training material
• Apply tests and/or evaluations to people in training to measure the progress and effectiveness of the training.
• Support planning and execution of trainings related to SPS category requirements in coordination with category owners
• With the help of Safety and Quality depts as necessary, deliver on-boarding training and plant tours to new hires and ensure all on-boarding checklist items are completed on a timely basis.
• Manage Passport, or plant-specific employee training booklet content with support of relevant depts
• Ensure trainees are getting certified in timely basis, scheduling training w/ team leaders and trainers for production, material handling, and shipping processes
• Learn critical processes to become a trainer for those processes
• Develop/improve and administer “train the trainer” training to process trainers
• Identify priorities for cross-training and schedule trainings with Dept Supervisor
• Ensure trainings for process changes are documented and carried out in timely basis by the trainers
• Manage certification forms, Training Matrix & E-Versatility training platform to ensure it reflects current training status.
• Validate effectiveness of training by supporting weekly process line audits
• Develop and manage an offline training center for new hires to learn key skills (soldering, quality, DISS, LDS, etc)
• Establish operator skill level re-evaluation procedure and requirements, and coordinate re-evaluations with Production Supervisor to follow cadence dictated within E-Versatility
• Help develop new training documentation for Material Handling & Shipping processes as required
• Assist Quality Dept in developing a Customer Experience Quality Culture by executing engaging training on Quality topics (ISO 9001, Company Policies, Product Knowledge, Personas, Customer Journey Mapping)
• Assist Safety Dept in developing and executing safety trainings to support a strong Safety Culture
• Develop and conduct training on quality and safety risks in production cell processes with help of Quality Dept/Safety Dept
• Support communication of Quality Alerts and ongoing quality trainings through DISS and the monitors
• Document Control & Work Instruction Support (as time permits)
• Support document control management (document reviews, new document issuance)
• Become an ISO/IMS auditor and support internal audit process and external audit preparation (focus on DVC training)

Skills:

• Must be highly motivated and self-directed with ability to work in a diverse team
• Must be able to manage multiple priorities effectively and efficiently, such as an ongoing training plan schedule
• Must have strong written and verbal skills
• Must be proficient in Microsoft Office
• Must be fluent in English

Education/Experience:

• Manufacturing/logistics experience
• Three years’ experience in similar role
• An associate's degree (preferably in Electrical, Mechanical, or Industrial Engineering)
• Experience with Client tools/programs (SPS, Phoenix, eVersatility, etc.)
• Required to hear clearly
• Required to speak for up to an hour at a time