Solar Post Install Manager

PosiGen
Millbury, MA

Job Description

Job Description

Be the spark that powers a brighter future.
At PosiGen, we believe clean energy should be affordable and accessible to everyone. We're on a mission to deliver solar energy and energy efficiency solutions to the communities that need it most, helping families save money while supporting a healthier planet. Join a team that's not just about selling solar — we're changing lives, one roof at a time.

We are seeking a passionate Post Install Manager to help further our mission through excellent craftsmanship, customer service, and a team-focused approach.

Essential Job Functions

  • Oversee and drive the completion of outstanding projects from release through installation to utility board approval across all markets.
  • Manage all post-installation activities and customer requirements from "Install Complete" to "Activation" for Northeast (MA, RI, NH) markets.
  • Provide regular updates to the Director of Operations – LA/MS on progress, challenges, and resource needs.
  • Develop and maintain Standard Operating Procedures (SOPs) for the Post-Install process.
  • Manage and approve timecards and PTO for direct reports.
  • Conduct regular one-on-one meetings with team members to provide feedback and support.
  • Recruit, interview, onboard, and train new Post-Install team members.
  • Secure final inspection and completion letters from municipalities as required.
  • Ensure municipalities are submitting solar permits to utilities promptly.
  • Coordinate with subcontractors to address and correct inspection failures prior to re-inspection.
  • Collaborate with utility contacts to submit and obtain executed interconnection agreements.
  • Follow up with utilities and customers to confirm PTO (Permission to Operate) and net meter status.
  • Manage final submissions to utilities and state agencies.
  • Schedule and oversee timely activations.
  • Maintain consistent, proactive communication with customers throughout the process.
  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Collaborate cross-functionally with internal departments to enhance the overall customer experience.
  • Other duties as assigned by leadership.

Qualifications & Requirements

  • High School Diploma or GED required.
  • Minimum of 3 years of experience in a related field; experience in the solar industry strongly preferred.
  • Proven leadership experience with the ability to coach, develop, and manage a team.
  • Proficiency with Google Workspace (Gmail, Drive, Docs, Sheets, etc.) preferred.
  • Strong verbal and written communication skills required.
  • Experience with Salesforce or similar CRM systems is a plus.
  • Working knowledge of solar energy systems, permitting, and utility processes preferred.
  • Willingness to complete all steps of the pre-employment screening process.

Physical Demands

The physical demands outlined below are representative of those that an employee must meet to successfully perform the essential functions of this role.

  • Ability to work in a variety of extreme environmental conditions (e.g., high heat, cold temperatures).
  • Must be willing and able to climb ladders, ascend/descend stairs, and work on rooftops of multi-level buildings, as well as within confined spaces such as attics.
  • While performing the duties of this role, the employee will regularly be required to speak and hear. The role frequently requires standing, walking, using hands and fingers to handle or feel objects, and reaching with hands and arms.
  • Must be capable of lifting up to 50-70 pounds.
  • The employee will occasionally need to sit, climb, balance, stoop, kneel, crouch, or crawl.
  • Vision requirements include the ability to focus at close and long distances, distinguish colors, maintain peripheral awareness, perceive depth, and make precise focus adjustments.

EEO Statement

PosiGen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding, please reach out to [email protected] or [email protected] to request an accommodation.

Base Salary

$70,000—$80,000 USD

Posted 2025-07-23

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