Food and Beverage Director

Private Listing
Boston, MA
The Food & Beverage Director is responsible for overseeing all operations of the food and beverage departments within the property, ensuring the highest standards of service and quality are maintained. This role involves managing staff, budget oversite, supporting operation, and maintaining compliance with health and safety regulations of all Food and Beverage units on the property.

Key Responsibilities:
Financial Management:
• Develop and manage budgets for the food and beverage department in collaboration with COO.
• Monitor financial performance, including sales, costs, and profits.
• Implement cost control measures to maximize profitability.
• Manages and maintains F&B budgets to ensure appropriate profitability is maximized.
• Work with Finance Teams to perform forecasting and budgeting for all controllable costs.

Facilities:

• Must have a strong background in both facilities and F&B operations
• Responsible for maintaining all FOH spaces according to standards and the cleanliness of all public spaces including all FOH outlets and bathrooms.
• Responsible for the physical/upkeep/maintenance of FOH public spaces and FOH assets.
• Partners with F&B operators for the managing and upkeep of all equipment throughout
multiple outlets.

Staff Management:
• Implement operational policies and procedures to enhance efficiency and quality.
• Responsible for supporting and leading the F&B Operators in the overall hospitality and service standards of the multiple food and beverage outlets.
• Maintain active involvement in the day-to-day operations, which includes floor presence when necessary.
• Conduct performance evaluations and provide feedback to improve team performance.
• Schedule staff shifts and ensure appropriate staffing levels.
• Recruit, train, and manage food and beverage staff.

Guest Services:

• Gather guest feedback to continuously improve service quality.
• Promote a positive dining experience for all guests.
• Ensure high levels of guest satisfaction through excellent service.
• Address customer complaints and ensure issues are resolved promptly.

Compliance and Safety:
• Ensure compliance with all health, safety, and hygiene standards.
• Maintain all necessary food safety certifications and licenses.
• Conduct regular inspections of kitchen and dining areas.
• Required to be a Certified Food Protection Manager.
• Partners with property leadership and HR to maintain standards according to DOH, fire safety, and employment regulations.
• Implements, oversees, and maintains all company policies and procedures.
• Partners with property leadership and HR to maintain standards according to DOH, fire safety, and employment regulations.

Marketing and Promotion:
• Support in the development and implementation of marketing strategies to attract new customers.
• Help organize and promote special events, such as tastings and themed nights.
• Collaborate with the marketing team to create promotional materials.
• Partner with the F&B Managers and Chefs concerning food and beverage quality, service, and
cleanliness.
• Assist with other projects as assigned by direct reports.

Qualifications :
• Advanced understanding of how to analyze financial statements, with the ability to use experiences and knowledge to enhance revenue and minimize costs.
• Organized, self-starter, with the ability to work independently and with a team.
• Ability to support and inspire a flexible and innovative operating culture.
• Strong understanding of various food, service and beverage programs.
• Must be a strong leader with a solid track record managing multiple operations.
• Excellent oral and written communication skills.
• Proven leadership and management skills with strong organizational initiative.
• Proficient in multiple POS platforms and Inventory Management Systems.
• Proficient in Microsoft Office programs.

Experience:
• Minimum 5 years in a Director Level or General Manager role working within the Food and Beverage industry overseeing multiple venues required.
• Bachelor’s degree in hospitality management, Business, or related field required.
• Culinary certificate or comparable experience working in culinary roles preferred.
• Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly
preferred.
• Proven team player willing to roll up their sleeves- a good leader should be willing and able to do whatever he or she asks of their team!
• Must exemplify the highest standards in honesty, integrity, humility, and leadership.
• Must be a Certified Food Protection Manager.
Posted 2026-01-30

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