Experienced Field Operations Manager

Job Description

Job Description

Are you an experienced leader with a passion for managing teams and ensuring operational excellence? As the Field Operations Manager (FOM) at Riverside Services, you’ll take charge of overseeing field employees, driving production goals, and maintaining the highest quality and safety standards in landscape maintenance. This is your opportunity to lead a skilled and motivated team, contributing to Riverside’s reputation for excellence.

Qualifications:

Required:

• Proven leadership skills with the ability to motivate, manage, and develop teams
• Comprehensive knowledge of landscape maintenance practices and safety protocols
• Strong collaboration and communication skills for effective coordination with crew members and account managers
• High attention to detail and a commitment to delivering quality in every aspect of the role
• Valid driver’s license
• Ability to obtain Landscape Technician certification within six months of employment

Preferred:

• Prior experience managing field operations in landscaping or a related industry
• Familiarity with Greenius Software Training or similar industry tools

What You’ll Do:

Lead and Support Teams:

• Directly manage foremen and field teams, fostering a positive, high-performing work environment
• Provide support and guidance to ensure team members succeed in their roles

Facility and Safety Oversight:

• Maintain the Riverside Services yard , keeping it clean, organized, and operating efficiently
• Uphold and enforce safety procedures , addressing any unsafe conditions promptly

Recruitment and Training:

• Collaborate with the Landscape Maintenance GM to assess staffing needs, hire new crew members, and oversee onboarding
• Participate in industry seminars and continuous learning to stay ahead of trends

Operational Coordination:

• Communicate with Account Managers regularly to stay informed on client/site needs
• Attend weekly scheduling, safety, and management meetings to align operations with company goals

Winter and Off-Season Management:

• Oversee snow removal operations , manage uniforms and equipment, and handle off-season tasks like salt deliveries and spring readiness

Reporting and Accountability:

• Submit detailed weekly reports, including close-out information, training updates, purchase requests, and employee issues

Production, Quality, and Safety Responsibilities:

Hands-On Leadership:

• Work alongside crews as needed to meet schedules and budgets.
• Rotate through daily crew visits, providing guidance, feedback, and quality assurance

Training & Development:

• Conduct hands-on training in equipment operation, safety practices, and quality techniques
• Minimize property damage and improve employee performance through focused instruction

Quality Control:

• Ensure all projects meet Riverside Services' high-quality standards
• Identify areas for improvement and implement corrective actions promptly

Winter Training Support:

• Oversee compliance and implementation of Greenius Software Training for team members
• Provide support during winter training sessions

Field Operations Oversight:

• Manage repair orders, communicate priorities with mechanics, and provide ongoing counsel and discipline for field employees
• Conduct Sitefotos reports to catalog training opportunities, quality inspections, and site performance

Join Riverside Services as a Field Operations Manager and help us maintain the highest standards of landscape excellence while leading a motivated and skilled team.