Benefits Contractor

Planet Group
Waltham, MA

Pay is commiserate with experience and ranges between $50-60/hr.

Position Summary:

Assists with administration of benefit programs, policies and associated systems. Regularly interface with employees, vendors and key stakeholders to resolve issues.

Primary Responsibilities:

Assists with administration of employee health and welfare policies and programs, including enrollments, changes, and terminations. Ensures accuracy of related records and documentation for qualifying event changes.

Ensures accuracy of all data entry into related systems and completes audits as needed to ensure data integrity. Develops and executes standard and ad-hoc reports as needed/requested.

Follows up on new-hire inquiries regarding benefits enrollment process.

Researches and resolves benefits issues through interactions with employees, vendors and providers.

Processes monthly benefits invoices, reconciliation and accruals.

Manages the HSA medical plan, including maintaining accurate funding data for Payroll, educating and supporting employees, trouble-shooting issues and regularly communicating program information

Monitors department service ticketing system to review and triage service requests/inquiries from employees. Addresses and/or assigns tickets to appropriate department team member

Generates semi-monthly benefit deduction reports, as well as quarterly time-off audit and reporting for payroll SOX audits.

Reviews weekly benefit file feed error reports and trouble shoots/resolves issues with vendors.

Participates in annual benefits renewal and open enrollment processes.

May participate in completion of benefit-related surveys.

As requested, supports Workers’ Compensation program, including claims submission, employee support and recordkeeping.

As requested, provides support for filing of state and government documents.

Provides back-up assistance for designated leave of absences.

Provides project support for various HR initiatives and ad hoc projects as needed

May assist with other responsibilities as assigned.

Education/Experience/Skills:

Bachelor’s degree or equivalent with a minimum of 5-7 years’ related benefits and human resources experience.

Requires:

Experience with benefits administration and familiarity with COBRA, ERISA, FMLA and related state and federal regulations.

Experience managing and maintaining complex HRIS, Workday experience preferred

In-depth knowledge of state and federal employment regulations and compliance requirements

Proficiency in using the latest versions of Microsoft Office including Outlook, Word, and PowerPoint

Excellent verbal/written and interpersonal skills.

Strong analytical and problem solving skills and high-level of attention to detail.

Self-motivation, team orientation and a pro-active approach to work.

Demonstrates highest level of integrity and confidentiality.

Ability to work under pressure, organize and prioritize projects and workload, and work to tight deadlines in a fast-paced environment.
Posted 2025-10-17

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