Bilingual Administrative Assistant
Job Description
Job Description
We are looking for a detail-oriented and bilingual Administrative Assistant to join our team on a contract basis in Boston, Massachusetts. This role requires strong organizational skills, effective communication abilities, and proficiency in managing administrative tasks. If you thrive in a fast-paced environment and enjoy supporting operations through excellent customer service and administrative expertise, we encourage you to apply.
Responsibilities:• Respond to inbound calls and provide exceptional customer service to address inquiries and concerns.
• Manage email correspondence efficiently, ensuring timely responses and accurate information.
• Perform accurate data entry and maintain organized records of relevant information.
• Schedule appointments and coordinate meetings to support team operations.
• Handle both inbound and outbound calls to assist with client communication and follow-ups.
• Utilize Microsoft Excel, Word, PowerPoint, and Outlook to create reports, presentations, and manage schedules.
• Support administrative processes by maintaining documentation and tracking updates.
• Collaborate with team members to ensure seamless execution of daily tasks and projects.
• Provide bilingual communication support, bridging language gaps in customer interactions.• Proven experience in administrative roles, demonstrating strong organizational and multitasking skills.
• Bilingual proficiency, with excellent verbal and written communication skills in both languages.
• Expertise in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Ability to manage inbound and outbound calls with a focus on efficiency and attention to detail.
• Strong customer service skills, with a focus on resolving issues and building positive relationships.
• High attention to detail and accuracy in data entry and documentation.
• Capability to schedule and coordinate appointments effectively.
• Previous experience in handling email correspondence with a focus on precision and organization.
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