Business Systems Analyst

Job Description

Job Description

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity:

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Business Systems Analyst within the Policy IT team, who will be accountable for understanding the business requirements, system processing implications and data needs for policy administration systems in our organization. The role will partner with both Business leaders and IT resources to translate business needs into system requirements and technical specifications. This role will require you to work together with team members to deliver the products that meet and/or exceed our business customer expectations within the policy vertical.

Duties & Responsibilities:

• Engage with business partners to elicit requirements using interviews, documentation analysis, requirements, and workshops.
• Develop business requirement documentation, use cases, mockup dashboard designs and workflow diagrams.
• Organize information gathered from multiple sources, reconcile conflicts and present information in a manner that business customers can review and approve.
• Participate in project meetings with both business and technology teams.
• Coordinate efforts to gather requirements for multiple initiatives simultaneously.
• Work with teams that are geographically dispersed and comprised of all disciplines, such as architects, business analysts, developers and testers.
• Provide periodic status updates to the stakeholders and escalate issues/risks on time.
• Engage in the development and execution of testing plans, document, and triage issues.
• Identify areas and make recommendations for process improvements.

Qualifications, Skills, and Experience:

• 3 to 6 years’ experience working in the commercial insurance domain, or equivalent related experience and/or training.
• 2 years’ experience working with an insurance policy platform (Duck Creek, Guidewire, Majesco, Insurity, OneShield applications, etc.).
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.
• Ability to multi-task in a fast-paced environment.
• Hands on style with strong problem-solving abilities and a keen attention to detail.
• Quick learner with ability to adapt to changing environment and strong customer service orientation.

BHSI Offers:

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, which include:
  1. Comprehensive Health, Dental and Vision benefits
  2. Disability Insurance (both short-term and long-term)
  3. Life Insurance (for you and your family)
  4. Accidental Death & Dismemberment Insurance (for you and your family)
  5. Flexible Spending Accounts
  6. Health Reimbursement Account
  7. Employee Assistance Program
  8. Retirement Savings 401(k) Plan with Company Match
  9. Generous holiday and Paid Time Off
  10. Tuition Reimbursement
  11. Paid Parental Leave

The base salary range for this position in Boston is $80,000 to $115,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization