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Exemption Status

Non-Exempt

Schedule Details

Monday, Sunday, Tuesday, Wednesday

Scheduled Hours

10-8:30p

Shift

1 - Day Shift, 10 Hours (United States of America)

Hours

40

Cost Center

71000 - 0727 YMCI Worcester

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Joining UMass Memorial Health – Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Access Division provides clinical support 7 days per week, 24 hours per day to individuals experiencing a mental health and/or substance abuse problem. This support is provided in the community (CHL (Community Health Link) sites, area hospitals and/or other community locations) or via telehealth and includes assessments, safety/crisis planning, and referrals for further treatment/services. Clinicians are responsible for engaging with individuals to complete assessments, develop behavioral health treatment plans, participate in brief interventions, and aftercare planning. Clinicians participate as a member of a multidisciplinary team.

I. Major Responsibilities

• Complete initial comprehensive assessment of clients who have identified a need for behavioral health services. Assessment requires clinical interview and contact with collateral providers/natural supports/ family members when possible and appropriate and consent is provided.
• Complete diagnostic formulation and treatment recommendations.
• Engage client in safety/crisis planning.
• Provide crisis intervention and de-escalation when indicated.
• Assess eligibility for services, medical necessity, and treatment preferences.
• Complete treatment plans including client’s strengths, preferences, and behaviorally based goals and objectives as required by program standards.
• Complete referrals to indicated services and coordinate care on behalf of client, as required by program standards.
• Document service delivery activities according to program standards
• Complete consents, releases of information, and other required documentation in compliance with program standards.
• Complete additional outcome tools, assessments and measures as required by program.
• Complete reassessments, treatment plan updates, readminister measures, and other documentation at assigned intervals.
• Attend and participate in multi-disciplinary team meetings and case discussions.
• Apply culturally competent practices, including gender specific interventions.
• Participate in required clinical and administrative supervision.
• Recognize and seek consultation as needed.
• Complete continuing education activities as directed by licensing body and program requirements.
• Participate in Quality Improvement Initiatives.
• Follow all policies and procedures of the agency.
• Work assigned hours, which may include weekends and evening hours.
  
  

Standard Staffing Level Responsibilities

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.
  
  

II. Position Qualifications

All responsibilities are essential job functions.

License/Certification/Education

Required:

• Master’s degree in a clinical course of study in behavioral health (social work, psychology, marriage and family therapy, counseling, or related field) that meet the academic requirements for independent licensure in psychology, social work, marriage and family therapy, or mental health counseling in the Commonwealth of Massachusetts.
• Actively working towards independent licensure in the Commonwealth of Massachusetts.
• Satisfactory CORI background check.
• Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company.
  
  

Required

Experience/Skills:

N/A

Preferred

N/A

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands And Environmental Conditions

• Must be able to move about the space periodically during the shift.
• Must be able to lift and move objects up to 25 pounds for various needs.
  
  

The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodation may be made if necessary in order to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.