Associate director of events
Access Your Potential!
Work with us to create and deliver shared experiences that inspire people—and have a lot of fun doing it! This role is primarily remote, with travel required for client programs, vendor meetings, and territory/leadership meetings. The ideal candidate will be based in Boston (preferred) or Washington, DC, and will support the broader Northeast territory (Boston, DC, Philadelphia, and New York), as well as Chicago. The ideal candidate brings strong operational knowledge, proven event management experience, and the ability to lead and develop a regional events team while managing their own $3M+ book of business. About The Job The Associate Director of Events (ADOE) ensures operational excellence, team development, and strategic execution of programs. This role provides hands-on support to the Events team, maintains vendor and client relationships, and works with the Associate Managing Director to ensure financial and performance goals are met. This role maintains a personal production revenue target and implements training to coach and develop the Events Team, including direct management of some team members. What You'll Be Doing Operational & Program Oversight- Conduct program overviews with direct reports prior to execution, ensuring operational readiness and adherence to best practices.
- Assign programs and ensure optimal resource allocation.
- Support financial oversight by owning SOWs, budgets, and final invoicing for their personal production and direct reports.
- Work closely with the team on full-service and large-scale programs, stepping in to provide leadership as needed.
- Oversee Event Staff assigned to personal production programs or programs assigned to direct reports, ensuring thorough preparation, clear communication, and seamless execution.
- Cultivate and maintain strong relationships with hotel conference service managers and key venue contacts to enhance collaboration.
- Oversee vendor partnerships, ensuring vendor compliance, quality control, and alignment with company standards.
- Provide strategic guidance on upselling services and increasing revenue opportunities while maintaining profitability goals.
- Support clients by providing operational solutions, vendor management, hotel coordination, and budget optimization.
- Work with the Associate Managing Director, as well as the Sales and Creative Teams, to improve collaboration and efficiency across the territory.
- Partner with procurement and finance to ensure vendor vetting, budget compliance, and financial accountability.
- Assist in rolling out and reinforcing company policies and procedures, ensuring seamless integration into daily operations.
- Identify inefficiencies and implement process improvements that enhance team effectiveness and client satisfaction.
- Maintain oversight of Salesforce database management for vendor and program information, ensuring data accuracy.
- Act as a mentor and escalation point for direct reports, providing guidance on complex programs.
- Support the training and onboarding of new team members, ensuring alignment with company standards and operational best practices.
- Provide feedback and coaching to direct reports to help them improve their consultative approach and execution.
- Ensure direct reports are consistently meeting KPIs and key results, identifying areas for improvement and implementing solutions.
- Manage a segment of the team, usually at the Associate, Senior Associate and/or Manager level, including performance reviews, training, and any discipline-related activity.
- Assist the Associate Managing Director in interviewing and hiring of new team members.
- Provide ongoing training and development to encourage strategic thinking and execution.
- 6+ years of experience in event management, ideally within hospitality or destination management
- Proven leadership experience: hiring, training, mentoring, and scaling teams
- Deep knowledge of the Orlando market and strong vendor/hotel connections
- Strategic and results-driven, with strong business acumen
- Excellent time management, communication, and organizational skills
- Passion for creating exceptional event experiences
- Certified as a Great Place To Work – 2 years in a row!
- 50+ years in the industry!
- Women-owned and women-led
- Fun, creative, and supportive culture
- Focus on recognition and employee value – including annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
- Highly competitive total compensation, including strong base salary and quarterly bonuses
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
- Work from home opportunities and flexibility (including full home office setup)
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools – including training
- Annual and monthly meeting content that focuses on professional development
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