Business Analyst (Springfield)

The compliance department of a major financial corporation is seeking a Business Analyst in Springfield, MA.

Key Responsibilities

• Participate in all phases of the development lifecycle, including requirements gathering, analysis, design, build, testing, implementation, and ongoing support.
• Collaborate with business teams to understand pain points and inefficiencies by conducting stakeholder interviews, workshops, and documenting current-state processes to identify gaps and improvement opportunities.
• Elicit, analyze, translate, and decompose high-level business and user requirements into well-defined functional specifications and user stories.
• Act as a liaison between business stakeholders and development teams, ensuring shared understanding and alignment throughout delivery.
• Analyze and validate business systems and data to ensure accuracy, integrity, and fitness for purpose.
• Document business, functional, and technical requirements, including business and technical process flows.
• Complete source-to-target mappings/diagrams to support data movement, reporting, and downstream consumption.
• Rationalize and validate requirements against design standards, system guidelines, and application best practices.
• Develop technical scopes of work and support the execution of projects and product changes in response to stakeholder needs.
• Facilitate and document discussions to provide sufficient information for decision-making, including risks, dependencies, and trade-offs.
• Communicate progress, findings, and outcomes to leadership and stakeholders, and provide support and training during solution rollouts.
• Collaborate effectively with peers across geographies and time zones, managing competing priorities to deliver high-quality outcomes.

Required Qualifications & Skills

• Bachelor’s degree, preferably in Business, Information Systems, or another analytical field.
• 6+ years of experience as a Business Analyst, Business Systems Analyst, or Data Analyst.
• Strong experience gathering, analyzing, and documenting business and technical requirements with cross-functional teams.
• Demonstrated ability to understand and interpret stakeholder needs and translate them into effective metrics, reports, and system requirements.
• Solid blend of technical expertise and business acumen, with the ability to apply judgment to balance process compliance with business objectives.
• Strong logical reasoning, problem-solving, and analytical skills, with attention to detail and an outcome-oriented mindset.
• Proven ability to manage priorities, adhere to project schedules, and meet delivery deadlines.

Ideal Qualifications:

• Understands the fundamentals of the financial services industry and applies that knowledge to effectively elicit, document, and interpret business requirements, ensuring clarity, completeness, and alignment with regulatory and business objectives.
• Strong written, oral, and collaborative communication skills, with the ability to clearly convey objectives, plans, status, and results to both technical and non-technical audiences.