Automotive Internet Sales Consultant

Bertera Subaru Inc
West Springfield, MA

Job Description

Job Description

About Us:

Bertera Subaru is a busy, customer-focused dealership that takes pride in delivering exceptional experiences every day. We’re looking for a motivated and dependable individual to join our Internet Sales Department. This role plays a key part in connecting customers with the right vehicle and ensuring a smooth, positive car-buying experience from the very first interaction.

Key Responsibilities:

  • Handle incoming phone calls and internet inquiries with professionalism and prompt follow-up
  • Communicate effectively with customers and prospects through their preferred method (phone, email, or in person)
  • Manage internet leads, provide accurate vehicle information, and schedule sales appointments
  • Maintain and update the customer database to encourage repeat and referral business
  • Conduct long-term follow-up with unsold prospects, including previous internet leads and showroom visitors
  • Assist in marketing efforts by accurately logging customer sources and interactions
  • Keep online vehicle listings current with accurate descriptions and availability
  • Coordinate test drives and appointment scheduling for interested buyers

Requirements:

  • Excellent written and verbal communication skills
  • Friendly, professional demeanor with a focus on customer satisfaction
  • Strong organizational and follow-up abilities
  • Ability to multitask in a fast-paced dealership environment
  • Basic computer and data entry proficiency
  • Prior automotive or customer service experience preferred, but not required — we will train the right candidate!

Why Join Bertera Subaru:

  • Opportunity to grow within a well-established and expanding dealership group
  • Supportive, team-oriented environment
  • Competitive pay and benefits package
  • Be part of a company that values integrity, customer care, and employee development

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company Description

At Bertera Subaru, we take pride in delivering exceptional customer experiences every day. As part of a respected, growing automotive group, we combine the values of a family-run dealership with the opportunities of a larger organization. Our team is built on trust, teamwork, and a shared commitment to providing excellent service — both to our customers and to one another.

We’re looking for motivated individuals who want more than just a job — we’re offering a career path with room to grow. If you’re dependable, eager to learn, and ready to be part of a dynamic dealership team, we’d love to meet you.

Company Description

At Bertera Subaru, we take pride in delivering exceptional customer experiences every day. As part of a respected, growing automotive group, we combine the values of a family-run dealership with the opportunities of a larger organization. Our team is built on trust, teamwork, and a shared commitment to providing excellent service — both to our customers and to one another.\r\n\r\nWe’re looking for motivated individuals who want more than just a job — we’re offering a career path with room to grow. If you’re dependable, eager to learn, and ready to be part of a dynamic dealership team, we’d love to meet you.

Posted 2025-10-23

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