Consumer loan specialist

Digital Federal Credit Union DCU
Marlborough, MA

Schedule



Mon - Fri: 8 AM - 5 PM (40 Hours)



What You’ll Do



Summary/Objective:

The responsibilities of the Consumer Lending Specialist I role include providing analytical support efforts to the Consumer Lending department in efforts to identify trends and recommendations for lending strategies. Assist with day to day execution, monitoring and maintenance of the Loan Origination System, specifically related to system performance, enhancements and troubleshooting performance issues.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





  • Prepare and analyze monthly, quarterly and annual reporting requirements
  • Ensure accuracy and timeliness of the preparation of reporting requirements, assigned analysis and projects
  • Utilize statistical data and analysis to make recommendations for lending strategies, create enhanced loan queues to properly manage volume and other various matters.
  • Enhance, improve and maintain written procedures for the Consumer Lending department
  • Assist system maintenance and upgrades; including testing, internal communications and deployment.
  • Make recommendations to improve the Consumer Loan processes and proactively work towards a consistent high level of excellence
  • Perform a variety of additional duties including, but not limited to: performing testing for systems upgrades and completing a variety of daily reports as requested by Management.
  • Perform other job-related duties as assigned by Managers(s).



What You’ll Need



Education and Experience Requirements:

  • High school Diploma or equivalent
  • Must be multi-task oriented with the ability to work quickly, accurately and with attention to detail in a high-volume environment
  • Good organizational and analytical skills a must
  • Previous experience working for a Financial Institution, preferably in a consumer lending department
  • Previous systems testing/QA experience



What We Do



DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.


DCU is not currently offering Visa transfer/ sponsorship for this position.



Expected Pay Range

$23.70 - $26.60



#INDMI #LI-HYBRID

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 2025-11-09

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