Customer Service Specialist

Big Y
Longmeadow, MA

Customer Service Specialist (Big Y Express)

Location: LONGMEADOW, MA (711 Bliss Road (BIG Y EXPRESS))

Position Summary: The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The Customer Service Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the Customer Service Specialist provides oversight in the Store Manager's absence.

Requirements:

  • Ability to represent and support Big Y's culture of caring while living our Mission & Vision.
  • Supports Big Y's Diversity, Equity and Inclusion initiatives.
  • Must project a clean and professional appearance.
  • Ability to operate within company policies, procedures, and standards.
  • Willingness to cross train and learn other areas as needed.
  • Ability to work a flexible schedule in accordance with the needs of the store.
  • Must be 18 years of age or older.

Pay Details: $17.00 - 23.50

Pay Rate Type: Hourly

Posted 2026-03-15

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