Business administrator - building / department

TOWN OF SOUTHBOROUGH, MA

The Southborough Building Department seeks qualified applicants for a full-time Business Administrator which is a non-union position that reports to the Building Commissioner. Position requires knowledge of Mass. General Laws, related municipal policies, Building/Zoning codes and office operations.

Duties include assisting the public with inquiries, coordinating communication between inspectors, contractors, property owners, and other municipal departments; ensuring department workflows align with government regulations; providing guidance on permitting, zoning, and code enforcement procedures; assisting with complaint resolution in a tactful manner; supporting legal and regulatory proceedings by organizing documentation & coordinating with municipal legal counsel and monitoring fee collection(s). Assuring superb customer service is paramount.

Job requirements: Problem-solving skills and the ability to manage multiple priorities in a fast-paced environment; excellent technology skills demonstrating knowledge of all MS Office programs and online permitting platforms. Associate’s or bachelor’s degree preferred with three to five (3-5) years of progressive administrative experience, or a related field. Any equivalent combination of education and experience will be reviewed.

Compensation: Current pay range $27.32-$36.05/hour. Hiring range: $27.32-$31.38/hour.

Apply: Send cover letter and resume to [email protected]. Applications received by October 1, 2025 will receive preference. Comprehensive benefits package, inclusive of health/dental/life insurance, FSA, retirement plan, tuition reimbursement and generous paid leave [including half-day Friday schedule year-round].

The Town of Southborough is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender sexual orientation, sexual identity, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable federal, state or local law

Job Type: Full-time

Pay: $27.32 - $31.38 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person