General Assistant - Dining Services

Tufts University
Medford, MA

Overview

This role is a 32 hour per week, academic year position.

Shift: Saturday and Sunday OFF. Monday - Thursday 10:00AM - 5:00PM; Friday 10:00AM - 4:30PM.

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate food service program on the Tufts University Medford-Somerville and SMFA/Fenway campus, delivering high-quality, contemporary, and innovative food, and hospitality services to meet the various needs of students, faculty, staff, administrators, and visitors in a fiscally responsible manner. Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive catering program serving a campus community comprised of 6600 undergraduates, 2100 graduate students, and 2300 staff, faculty and administrators.

Dining Centers and Catering are open 7 days a week. Working weekends & evenings will be expected.

What You'll Do

The General Assistant is responsible for providing service to our internal and external customers in a variety of ways, including but not limited to cleaning, ware washing, pot washing, dish room, stocking, sweeping, mopping, and the overall upkeep, sanitation, and housekeeping of the unit.

  • The General Assistant washes pots, pans, utensils, air dry, and puts them away in their designated areas for use.
  • The General Assistant is responsible for correctly using cleaning and sanitizing agents while also ensuring the water is at the proper temperature.
  • The General Assistant keeps the unit mop-sink and custodial rooms organized and clean.
  • The General Assistant assists management's efforts to keep equipment, props, and all supplies in their designated storage areas.
  • The General Assistant assists in moving equipment on and off dining vehicles in and outside of the Unit.
  • The General Assistant follows all established procedures for cleaning smallwares and equipment.
  • The General Assistant is also responsible for ensuring the proper disposal of trash, recycling, composting, and upkeeping of storage bins/barrels and containers.
  • The General Assistant may also be asked to assist with basic kitchen tasks.
  • The General Assistant may at times need to provide support and assistance to assigned helpers.
  • The General Assistant must demonstrate the ability to work under periods of fast-paced and high-pressure.
    • All employees are responsible for punching in and out in accordance with their schedule, department policy, and standards.
    • All employees must be given permission from a manager to punch in early or stay past their schedule "out time."
    • All employees must adhere to posted schedules. In accordance with the CBA, schedules
    • will be posted 14 days (excludes catering) in advance.
    • Time off requests must follow proper procedure and may be approved or denied in accordance with department business needs.
    • No requests will be honored for the Senior Week, Holidays, Alumni Weekend, Commencement, Orientation, Matriculation, or Special Events during the Academic Year.


What We're Looking For

Basic Requirements:

  • Must be able to speak and understand the English language.
  • Must be able to lift 50 lbs.
  • The qualified person must be flexible and willing to learn and execute various jobs as needed.
  • The successful individual must enjoy a high degree of (internal, external) contact and have a friendly and helpful attitude.

Preferred Qualifications:

  • GED or High school diploma

The pay rate for this position is $25.45 / hour.

Posted 2026-02-18

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