Resident Engagement Coordinator

We are seeking an experienced Resident Engagement Coordinator for a community of 501 units in Somerville, MA . The Resident Engagement Coordinator (REC) provides opportunities for residents to maintain physical and emotional health through creative, educational, celebratory, and service activities. The REC helps foster a sense of community among residents, allowing them to be challenged and thereby improving their quality of life. The REC is also expected to research and connect with local programs available to residents and manage outreach efforts to ensure accessibility and participation. The REC encourages, supports, and abides by all FHRC Management safety regulations.

Responsibilities

• Maintain program budget in accordance with FHRC Management policy.
• Decorate common areas for seasonal displays and upcoming programs.
• Report safety and building maintenance concerns to appropriate staff.
• Assess resident population and, through surveys, develop programs that are well-balanced to meet residents' physical, social, spiritual, emotional, and cognitive needs.
• Implement recreational, skill-building, and enrichment activities to encourage learning, new technology use, and opportunities through service projects.
• Assist residents in creating and managing resident groups, providing guidance as needed.
• Foster participation in community life and activities.
• Coordinate and supervise summer programs.
• Collaborate with Director of Resident Engagement to identify residents’ needs and develop relevant programs.
• Write newsletters, articles, resident notices, and create flyers.
• Coordinate with local human service agencies or elderly service organizations to encourage resident participation in activities.
• Attend training sessions required by FHRC Management.

Qualifications & Experience

• College degree OR two (2) years of work experience in a residential community setting.
• Excellent interpersonal, communication, organizational, and problem-solving skills with a strong team orientation.
• Ability to relate to and work effectively with individuals from diverse backgrounds. Bilingual in Spanish is a plus.
• Professional, respectful, and approachable demeanor toward residents and co-workers.
• Technical proficiency in Microsoft Office (Word, Excel, Outlook). Experience with Yardi is a plus.

Physical Requirements

• Minimal lifting is required to a maximum of 10 pounds.
• May provide assistance at times to seated residents.
• Occasional stair climbing and walking throughout facility and grounds.

Additional Details

Job Type: Full-time; 40 hours per week.

Compensation: $28.00-$32.00, based on experience

Schedule: Day shift; Monday to Friday, 8am-5pm

Work Location: In-person

Benefits: 401(k) with company match, flexible spending account, medical, dental, vision, life, disability insurance, paid time off.

We are an Equal Opportunity Employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.