UX Content Designer

Position: UX Content Designer
Location: Boston, Massachusetts
Duration: Contract
Job ID: 171446

Job Overview:
We are seeking a highly skilled UX Content Designer to join our team and support the modernization of primary sales tools and experiences for independent agents and sales call center representatives. The ideal candidate will work in a collaborative, agile environment to create best-in-class digital tools aimed at increasing efficiency, improving satisfaction, and reducing expenses and tech costs. This role involves working closely with product designers, engineers, and other stakeholders to deliver content solutions that meet user needs and business goals.

Responsibilities:

• Collaborate in an agile environment with product owners, designers, engineers, and other stakeholders.
• Identify content opportunities to improve user experience through information architecture and language use.
• Write concise, effective content adhering to tone, voice, and established standards.
• Continuously seek and integrate user feedback to optimize content and evaluate UX effectiveness.
• Coordinate across multiple projects and workstreams to ensure a seamless user experience.
• Support the launch of new applications and product experiences as part of a company-wide tech modernization initiative.

Qualifications:

• Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent work experience.
• 3-5 years of relevant experience in content design for internal-facing digital applications.
• Proven track record of working on design teams and delivering impactful content solutions.
• Experience supporting multiple agile software engineering teams in a scrum methodology environment.
• Proficiency in content design and strategy methods such as content audits, competitive assessments, and user research.
• Strong analytical skills with the ability to synthesize complex information.
• Experience with Figma is preferred.
• Portfolio of written work demonstrating creativity, problem-solving, and business impact.
• Experience in insurance, financial services, or healthcare is a plus.
• Highly collaborative with strong communication skills and the ability to work in a cross-functional environment.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $60 - $64.28

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]