Electronic Resources Associate

Electronic Resources Associate

Amherst Campus
Part Time
JR6478

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Electronic Resources Associate position. The Electronic Resources Associate is a part-time, year-round position. The expected salary range for this job opportunity is: $23.00 - $26.00 per hour.

The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information .

The Electronic Resources Associate contributes to the goals and priorities of the Amherst College Library by supporting the library's subscription-based electronic and print resources. The primary responsibilities of this position are compiling and recording e-resources usage statistics, troubleshooting routine access issues, and receiving and processing print serials for discovery and access. The Electronic Resources Associate works closely with the Electronic Resources & Discovery Librarian and the Electronic Resources Specialist to manage the library's subscribed resources with a user focus, and participates fully as a member of the Collection Management department and the library.

This is a 20-hour/week position and the schedule may be flexible. This position is eligible for hybrid work, with some duties able to be performed remotely and some requiring on-site work.

Summary of Duties and Responsibilities:

Electronic Resources Support

• Troubleshoots access issues received from users and library staff; resolves routine issues and refers complex access issues
• Keeps administrative logins, license records, vendor contact information, and other relevant information up-to-date in our integrated library system (FOLIO)
• Supports usability and accessibility initiatives related to electronic resources interfaces, and participates in electronic resources-related projects as needed

Usage Statistics

• Participates in electronic resources usage data initiatives
• Collects usage statistics from vendors via email or administrative platforms
• Compiles and records usage statistics in annual cost/use reports to support subscription renewal decisions
• Maintains the usage statistics harvesting tool and usage statistics data

Acquisitions Support

• Assists with subscription renewal preparation and e-resources trials
• Monitors title change notifications sent from subscription agent for changes to subscribed titles
• Helps to verify correct invoicing of print subscriptions and to pay invoices

Print Subscription Processing

• Processes print serials according to local policies and procedures
• Maintains the print periodical collections in the Friendly Reading Room
• Prepares serials volumes annually for commercial binding and microfilm conversion

Required Qualifications:

• Associate's degree, or 3-5 years of experience in lieu of degree
• Demonstrated close attention to detail, along with managing tasks efficiently and effectively
• Demonstrated analytical, organizational, and problem-solving skills
• Strong verbal and written communication skills
• Ability to work collaboratively and problem-solve with colleagues from all library departments and with students, faculty, and staff
• Proficient computer skills and demonstrated ability to learn and apply new technologies and software to existing operations

• Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community
• Successful completion of required reference and background checks

Preferred Qualifications:

• Bachelor's Degree
• Related work experience
• Familiarity with automated library systems
• Knowledge of COUNTER/SUSHI usage statistics standards

Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

To apply, visit