Patient Care Technician

Patient Care Technician

Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of technical tasks and bedside functions. Responsibilities include but are not limited to Direct Patient care; hygiene, skin care, mobility, and monitoring. Will have multi-skills for what is needed on the unit, to perform all duties relative to phlebotomy and EKGs. The PCT is expected to manage equipment and perform or assist in all procedures on the unit. The incumbent is expected to perform other similar and related duties as assigned.

Baystate Noble Hospital is an 85-bed acute care community hospital helping people in the greater Westfield community and offers direct access to world-class technology, diagnostics, and specialists.

Baystate Noble, Emergency Department

• 12 bed Modern Emergency Department, equipped with advanced technology and access to a network for specialists.
• This unit is well-staffed with ancillary support, management, supervisors and multiple nurse educators & coordinators - on each shift!
• Multimodal orientation program utilizing latest evidence-based online education programs, inactive classroom lectures, and high-fidelity simulation.
• The perk of a smaller, community hospital is that you will never get lost in a crowd. We provide individual and tailored orientation for every nurse that comes through our doors.

Job Responsibilities:

• Provides age-appropriate care to patients.
• Demonstrates knowledge of developmental stages for the following age groups and applies developmental theories and concepts when implementing care for patients.
• Monitors basic physiological parameters.
• Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, and head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by quarterly review of 5 records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in the patient's normal drainage pattern, i.e. gastric, wound, blood.
• Administers treatments and procedures per BMC policy/procedure.
• Changes dressings within one hour of the specified timeframe per established procedure. Provides post-mortem care as directed by RN according to Baystate Health's policy.
• Performs all procedures outlined in the nursing procedure manual within the area of responsibility per specifications. Assists physicians with exams and simple procedures. Assures the identity of the patient by checking the identification bracelet and identification band before performing any procedure.
• Assists patients with the elimination of body wastes.
• Makes available or offers bedpan, urinal, and emesis basin immediately after patient request as indicated by the absence of patient complaints.
• Accurately labels and sends specimens of urine, feces, and sputum within 30 minutes of the specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records intake and output per established policy as indicated by random review of intake and output forms. Administers enemas or Harris Drips as ordered per the established procedure as observed.
• Performs Point of Care (POC) Testing
• Assist in the delivery of ancillary services as directed. Assists with treatment by following specified treatment plans developed for individual patients. Monitors patient's condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon an observation made during patient-related care. Provides treatment within the specified time frame. Documents treatments and activities consistently.
• Communicates effectively with team and patients. Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs.
• Is knowledgeable of and initiates emergency procedures. Responds effectively in emergency situations as observed. Maintains Patient safety at all times. Communicates effectively with appropriate personnel.
• Functions as a member of the team
• Assists team members with clinical activities. Provides feedback related to the team process. Assists team members with non-clinical activities.
• Competencies and completion and maintenance of clinical recognition program for career ladder level.

Qualifications:

This position is part of a career ladder and hiring level determined by Recruitment.

Level I:

1) PCT training or CNA training, preferred

2) BLS CPR Certification through American Heart Association, required

Level II:

1) High School diploma or GED

2) At least one year of patient care experience (this experience can vary in level of long-term care, specialty, acute care, etc.)

3) BLS CPR Certification through American Heart Association, required

Level III:

1) High School diploma or GED

2) Three or more years of patient care experience (this experience can vary in level of long-term care, specialty, acute care, etc.) experience OR at least one year as a level II PCT at Baystate Health

3) BLS CPR Certification through American Heart Association, required

Level IV:

1) High School Diploma or GED

2) 4 or more years of Acute or specialty-specific care setting experience OR at least one year as a level III PCT at Baystate Health

3) BLS CPR Certification through American Heart Association, required

Skills and Competencies:

• Proficient in reading and writing in English
• Able to maintain professional composure in medium to high-stress situations
• Effective communication skills

We strive to be the place where we can help you build the career you deserve apply today YOU belong at Baystate!

The Advantages of Working with Baystate!

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Our Compensation Philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.