Staffing Coordinator

State of Massachusetts - Department of Public Health
Boston, MA
The Lemuel Shattuck Hospital, operated by the Massachusetts Department of Public Health are seeking a detail-oriented and proactive professional to support our Clinical Scheduling & Staffing team. In this role, you will provide key administrative assistance to the Clinical Scheduling & Staffing Supervisor while helping to develop, refine, and coordinate work procedures that ensure the efficient flow of hospital operations. You will play an important part in overseeing as well as maintaining and updating data for scheduling and staffing systems for all units, including float pool assignments where applicable.
Please Note Scheduled Hours:
Monday – Friday, 8-4pm, with weekends off
Duties and Responsibilities (these duties are a general summary and not all inclusive):
  • Partner with the Clinical Scheduling & Staffing Supervisor to support strategic staffing plans based on unit acuity
  • Assist in developing, revising, and implementing work procedures, with approval from nursing leadership, to ensure efficient operations; participate in staff, scheduling, and position control meetings.
  • Oversee and maintain scheduling systems by accurately entering and updating staffing data for all units and shifts, ensuring compliance with hospital policies.
  • Co-Manage the scheduling staffing software, and serve as a primary resource for staff by providing technical assistance.
  • Execute payroll processing using the Commonwealth Self-Service Time and Attendance system, ensuring accuracy of schedules, overtime, and benefit time reporting.
  • Review clinical schedules for accuracy, including hours worked, approved time off, and overtime utilization.
  • Prepare and maintain departmental reports and records, including benefit relief time utilization, holiday scheduling, and time and attendance data.
  • Administer and monitor clinical overtime approvals and paid time-off requests in accordance with established policies.
  • Communicate with staff to coordinate coverage for authorized overtime and additional shifts.
  • Coordinate team efforts to meet operational objectives and support nursing and departmental leadership as needed.
  • Prepare correspondence, reports, and other administrative materials.
Required Qualifications:
  • Strong computer proficiency, including administrative and scheduling software systems.
  • Demonstrated ability to handle confidential information with discretion and sound judgment.
  • Ability to prepare, analyze, and interpret reports, and apply data to support decision-making and recommendations.
  • Excellent written and verbal communication skills, with the ability to clearly convey information across diverse audiences.
  • Proven ability to collaborate effectively with various departments while also working independently when needed.
  • Strong organizational skills, with the ability to manage large volumes of information and prioritize multiple tasks or projects simultaneously.
  • Ability to understand, interpret, and apply applicable laws, regulations, policies, and procedures governing departmental operations.
  • Demonstrated interpersonal skills and the ability to work effectively with diverse groups of staff and stakeholders.
Preferred Qualifications:
  • Working knowledge of applicable laws, regulations, policies, procedures, and guidelines governing unit operations.
  • Understanding of the organizational structure and functions of the agency.
  • Knowledge of professional telephone practices and proper call handling procedures.
  • Familiarity with agency forms, documentation, and their appropriate use.

About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.
Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.
The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.
Learn more about:
what it’s like to work as a DPH nurse
Learn more about Shattuck Hospital:

Relocation information
:
Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website,


ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.


Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title : Program Coordinator I Primary Location : United States-Massachusetts-Boston-170 Morton Street Job : Administrative Services Agency : Department of Public Health Schedule : Full-time Shift : Day Job Posting : Mar 30, 2026, 12:20:38 PM Number of Openings : 1 Salary : 65,578.50 - 94,378.44 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : [email protected] / [email protected] - 6173524250 Bargaining Unit : 06-NAGE - Professional Admin. Confidential : No Potentially Eligible for a Hybrid Work Schedule : No
Posted 2026-03-30

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