Quality Analyst

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers ( portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page ( .

Time Type:

Full time

Department:

PACE Quality & Performance Improvement

All Locations:

Position Summary:

The Quality Analyst collects and interprets data to help PACE take actionable steps to improve our organization's performance and meet quality and business goals. Duties include developing, validating and analyzing various reports for quality and compliance monitoring, as well as for clinical and program operations as appropriate. Serves as technical and strategic resource to the Quality team and PACE leadership. Works with IT to refine and streamline reporting processes. Responsible for engaging, educating and communicating to staff around reporting tools to improve data integrity, reporting processes and overall departmental and organization management. Supports and coordinates performance improvement projects and identifies overall areas for process improvement. Provides supplemental support to PACE Departments for broader reporting needs, as applicable.

EDUCATION: Bachelor's degree in Business, Finance, Healthcare Administration or a related field.

EXPERIENCE:

• Minimum 2 years' experience in a health care business environment

• Proficiency in mathematics to translate data into understandable reports

• Demonstrates leadership skills and strong oral and written communication skills

• Demonstrates report writing and presentation skills

SKILLS/ABILITIES:

• Data Analytics and reporting

• Proficient in Microsoft Word, Excel and Access and high comfort level working in data systems, IT platforms and file transmission.

PAY:

• $59,800 - 89,440 annually based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There's a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment - for both our employees and our patients - that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

• Medical & Dental Coverage

• Life and Disability Insurance

• Privileges at Boston Medical Center for Providers

• 401(K) Retirement Plan

• Educational Assistance

• Flexible Spending & Transportation Accounts

• Paid Holidays, Vacations, Sick and Personal Time

• A Generous Staff Development Benefit

• Excellent Malpractice Coverage

• A Designated Medical Staff Office for Physician Support

• Free Parking

• And Much More...