Program Coordinator

Description

The Communications Coordinator is responsible for communications-related activities and tools, such as content generation and design of materials for the Program’s website, digital newsletters, targeted emails, agency presentations, governance meetings, flyers, posters, or other tools that will be developed for interested parties.

One of the key responsibilities of this position is to create accessible digital content that conforms to Web Content Accessibility Guidelines 2.1 (WCAG), level A and AA Guidelines and the Enterprise Information Technology Accessibility Policy. They will also assist in creating tools to communicate with and gain feedback from these parties.

Collaborating with the Communications Lead, Organizational Change Management workstream, and other program staff, the Communications Coordinator will develop and support communications strategies related to specific program milestones such as, identified changes to existing business processes, change management activities, training events, and go -live planning and preparation.

The Communications Coordinator is responsible for the copywriting, development, and design of materials that will be shared with various stakeholders through the Program’s external website and internal SharePoint sites. Timeliness in accomplishing these tasks is of the utmost importance.

Additionally, this position supports the coordination of virtual and hybrid meetings through the creation or organization of content or materials relevant to the Program and PMO workstreams. Effective, consistent communication is critical for the program, considering there will be significant business process change with the new ERP solution. Communication will play a vital role in generating excitement and encouraging agency leaders and staff to adapt to new business processes and welcome the new solution.

The Communications Coordinator will assist the Communications Lead in developing approaches and materials to engage with agency leadership and the user community and help them understand the Program’s vision, including:

• The business and technical rationale for the replacement of major enterprise applications

• The “what’s in it for me” selling points for the new solution

• The importance of their role in supporting the initiative.ds

This position actively participates in planning and preparing materials for meetings involving the Program team, secretariats, and departments. They will participate in these meetings through presenting, screensharing, managing attendees, compiling meeting minutes, and other related tasks as needed. Additionally, the Communications Coordinator will collaborate with the Communications Lead, other Program leadership, and vendors to analyze program and industry data points. This analysis will be used to generate concise and informative summary reports for governing bodies.

Specific Duties

• Create engaging, informative, and accessible content for various communication platforms, including written and web-based media.

• Collaborate with the Organizational Change Management Lead, Communications Lead, Solution Leads, and product vendors to develop and execute the Communication Strategy and Plan.

• Manage the content calendar and Communications Plan according to the Program’s timeline. Update the status of assignments using established tracking methodologies.

• Ensure that communications to stakeholders and the user community meet web accessibility standards (WCAG 2.1 AA) and support the overall program vision, the need for business process change, best practices, program timelines, training plans, change management tasks and preparedness for go live for each program phase.

• Develop materials from draft to distribution, such as newsletters, email correspondence, and PowerPoint presentations.

• Apply effective communication principles, processes, methodologies, and tools to ensure positive outcomes for the program, stakeholders, agency leaders, and employees.

• Gain an understanding of the program’s vision, timeline, goals, stakeholders, and user community.

• Contribute to the management and coordination of communication activities, which involves creating and maintaining weekly reports on activities and tasks.

• Participate in tracking issues, reporting risks, and following up on open items related to communications.

• Support the collection of data, surveys, or other analytics to measure effectiveness of communication strategies. Prepare reports summarizing pre- and post- program findings.

• Support various program activities as requested; responsibilities vary according to the needs of the program and may include tasks and activities that are not included on this list. Flexibility is required to adapt to changing circumstances and priorities.

Additional Skills & Qualifications

Preferred Qualifications

• Demonstrated experience with Photoshop, Illustrator, or similar content editing tools.

• Strong business acumen and understanding of organizational issues and challenges in implementing new business processes or technologies particularly in the areas of public sector IT solutions.

• Experience in supporting communication campaigns in large scale organizations or programs of similar size and complexity.

• Demonstrated experience with media relations, multimedia production, SEO/SEM (eg. Google Analytics), and/or other communication skill sets.

• Knowledge of web accessibility standards (W3C) and an understanding of modern, responsive, accessible, website design fundamentals.

• Understanding of basic graphic design, basic video shooting/editing, and basic photography concepts.

• Bachelor’s degree in Communications, Multi-Media Production, Change Management, or related field.

Minimum Entrance Requirements

• 3-4 years of experience in one or more of the following fields: Communications, Multi-Media Production, Change Management, or related field.

• 2-3 years of experience in managing communications initiatives across large organizations with a diverse and geographically distributed workforce is preferred.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Boston,MA.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.