Dispatcher
Job Description
Job Description
Dispatcher Benefits:
- PTO Time
- Flex Schedule
- Get Paid Weekly
- Bonuses
- 401(k) Match @ 4%
- Paid Training, Educational Allowances/Reimbursement for Field-related Courses
- Blue Cross Blue Shield Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays to Celebrate
- Company Events
- Evaluate customer calls and assign the best technician to each service appointment.
- Relay accurate information to technicians, ensuing proficient, quality customer experiences.
- Manage the whereabouts and needs of every technician in the field.
- Record the results of each service call and create report summaries for senior management.
- Be professional and establish customer rapport, encouraging repeat business.
- Respond to customer requests, resolving issues and promoting Milltown.
- Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
- Update customers throughout the day on the technician's progress.
- Follow up on leads and unsold work from our technicians.
- Proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Ability to build trust, defuse conflict and hold others accountable.
- Bachelor degree or equivalent is a plus.
- Engaging personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated, flexible and great attitude on life.
Recommended Jobs
Restaurant Host
Job Description Job Description We are searching for a Host/Hostess to join our team at The Hotel Salem in Salem, MA. Our Host/Hostess team is the first and last people a guest interacts with; th…
Family Nurse Practitioner / FNP - Urgent Care $187000.00
Welcoming and loving oriented FQHC - Health Center seeks a Family Nurse Practitioner / FNP or Physician Assistant / PA to work in an Urgent Care setting in Fitchburg, MA! Company : Found in 2002, …
Property Clerk
Property Clerk needs 2 years' experience Property Clerk requires: Ø Landlord relations Ø Leasing Ø Administrative support Property Clerk duties: Ø Answer a high volume of incom…
Registered Nurse - Care for Veterans in a Laid-Back Facility
Registered Nurse – Care for Veterans in a Laid-Back Facility A state-of-the-art, brand-new facility offering a laid-back, supportive environment for both staff and residents is looking for a Regis…
DISHWASHER (FULL TIME)
We are hiring immediately for full time DISHWASHER positions. Location : St. Mark's School - 25 Marlboro Road, Southborough, MA 01772. Note: online applications accepted only . Schedul…
Crew Member
Day Time Crew Member. Do you love burgers, fries, and shakes? So why not surround yourself with them at a place you’ll enjoy being every day? MOOYAH, the fast-growing, quick service restaurant t…
Senior IT Contracts/Project Manager
Role: Senior IT Contracts/Project Manager Location: Quincy, MA (Onsite/Hybrid) Duration: 6+ Months (Possible extension) Job Description: Candidate must be local to Connecticut, Maine, Mass…
Hybrid Senior Auditor $100k/yr
Hybrid Senior Auditor $100k/yr Join our dynamic team in Andover, MA, as a Senior Auditor! We're seeking professionals with 3-7 years of experience who have successfully led audit engagements. This…
CNC Machinist Operator
Job Description Job Description Wakefield MA) Company seeks IMMEDIATE FULL TIME CNC Operators/setup/programmers. Immediate Entry level Machine Operator position Day shift-will involve sign…