Off Site Customer Service Representative

Reeves Health Care
Boston, MA
Off Site Customer Service Representative
$28 per hour

Join our team at Reeves in the Hospital & Health Care industry as an Off Site Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients off-site, ensuring their needs are met with professionalism and efficiency.

Responsibilities
  • Respond to customer inquiries and provide information about our products and services
  • Assist customers with order processing, issue resolution, and product returns
  • Monitor customer accounts and ensure accurate billing and payment processing
  • Collaborate with internal teams to address customer concerns and improve overall service delivery
  • Maintain detailed records of customer interactions and transactions
Requirements
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and a customer-focused mindset
  • Ability to work independently and prioritize tasks effectively
  • Experience in customer service or a related field preferred
  • Proficiency in MS Office and CRM software
Benefits

Joining our team at Reeves offers a competitive salary, opportunities for career growth, and a supportive work environment where your contributions are valued.

Posted 2025-11-10

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