Customer Service Rep FLUENT IN MANDARIN & ENGLISH
Job Description
Job Description
We're Seeking an in-person Front Desk Liaison, Fluent in Mandarin & English
Join our team as a Front Desk Employee and be the welcoming face of our vibrant apartment community in Boston! We're seeking a friendly, reliable, and customer-focused individual to greet residents, manage inquiries, and ensure a smooth and positive experience for everyone.
Here's what you'll do:
- Greet residents, visitors, and prospective residents : with a warm and professional demeanor.
- Answer phone calls, direct inquiries, and provide information
- Manage packages, mail, and deliveries : efficiently and accurately.
- Assist with administrative tasks : as needed.
What we're looking for:
- Excellent customer service skills .
- Strong English & Mandarin communication and interpersonal skills .
- Ability to multi-task and prioritize tasks effectively .
- Basic computer skills .
- Previous experience in a front desk or customer service role preferred .
Why join us?
- Competitive salary
- Opportunity to work in a fast-paced and dynamic environment .
- Be part of a team that values customer satisfaction .
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