ASSISTANT DIRECTOR, STUDENT SERVICES, International Students and Scholars Office

Required Skills

Qualifications (Minimum education & experience level required):

Bachelor degree required in field directly related to international education administration (Masters degree preferred) plus 3-5 years of experience in the field of immigration advising, international student advising or closely related field. Prefer supervisory experience. U.S. citizenship or lawful permanent residence required for federal certifications. This requires completion of a CORI background check.

Skill requirements (include complexity of position):

Ability to read, understand and interpret complex regulations of numerous federal agencies, and apply those regulations to specific academic, training and employment situations. Ability to accomplish complex, detailed work in a professional and timely manner, under federally mandated deadlines. Ability to supervise, coach, train and mentor staff. Ability to prioritize and organize own and others’ workload effectively, and to delegate work. Exemplary written and oral communication skills.

Interpersonal skills (include personal interaction):

Ability to communicate and work effectively with students and scholars from many countries and cultures who have varied abilities in the English language. Ability to coordinate, coach, evaluates, motivate and reprimand professional advisors that helps develop them as professionals, maintains team cohesion, and fosters an efficient and effective office. Key supervisory skills include listening, empathy, and recognizing strengths and weaknesses in supervisees, and clarity in communicating performance successes and areas needing improvement. Requires the ability to work effectively in a team setting.

Confidential data:

All information (written, verbal, electronic, etc.) that an employee encounters while working at Boston University is considered confidential. Will be exposed to and required to deal with highly confidential and sensitive material. Must adhere to Boston University compliance policy, department guidelines/policies and all applicable laws and regulations at all times.

Working Conditions or Additional requirements (include special requirements, e.g., lifting, travel, overtime)

*Essential functions occur simultaneously, therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. These functions need to be performed on a consistent and regular basis, using good judgment. Ability to learn and apply Boston University policies consistently, seeking out guidance when necessary, is required.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, BUT RATHER TO SERVE AS A GENERAL GUIDE TO THE ESSENTIAL FUNCTIONS OF THE POSITION. BOSTON UNIVERSITY RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.