Collector I

Job Description

Job Description

Opportunity Overview:

We have a Unique opportunity for an early career level professional looking to expand their skill set in the collections area to become part of our Credit and Collections team. This position reports directly to our Controlled Loans Manager and will work closely with other members of the Collections team. We’re looking for someone who believes in the mission of a community bank, who is excited to learn, holds themselves and their co-workers to impeccable standards and thrives in an environment where you’ll be rolling up your sleeves and working along-side each other every day. You’re an individual who possesses strong relationship skills, enjoys challenges and is looking for an opportunity to be part of a dynamic team.

Position Overview:

In this role you will perform a variety of collection activities to minimize delinquency and reduce losses within all bank owned and serviced portfolios. You will administer the collection process so that UniBank’s loan losses are minimized, and in the event of a charged-off loan, every reasonable attempt at recovery is made. All contact attempts, treatment and disposition of delinquent accounts will be done in a timely, respectful and professional manner.

Essential Duties:

• Collection activity of early and late-stage delinquent account for bank owned loan and serviced loan portfolio.
• Contact delinquent borrowers, in an effort to secure payment, dispose and/or deplete collection activity.
• Document all phases of collection efforts to ensure due diligence of collection activities on all delinquent accounts.
• Monitor and report serviced loan portfolio.
• Preparation and analysis of potential workout or restructure loans.
• Compile documentation for repossession, foreclosure and legal accounts. Prepare for approval and forwarding to proper agency/legal.
• Reviews monthly charge-off reporting and commence recovery activities.
• Process paperwork and maintain files on bankruptcy filings.
• Process claims when applicable on Mortgage Insurance, VSI, SBA and Serviced Portfolio.
• Data entry of month end delinquency reporting.
• Ensure compliance with state and federal laws and regulations. Keep apprised of changing legislation, developments in the fields of finance, banking in general, and collections in particular
• Perform other duties as assigned.

Education, Training and Work Experience:

• High school diploma or equivalent required. College degree preferred
• 1-2 years in collections or bank related experience required
• Freddie Mac/Fannie Mae or servicing experience a plus
• Ability to communicate effectively both verbally and in writing and make routine decisions
• Must possess verbal and numeric aptitudes coupled with strong computer skills.
• High degree of attention to detail
• Ability to analyze problems and strategize for better solutions
• Strong negotiation and persuasion skills required.

About UniBank

We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.

We are unique. Unique to people. Unique to business. Unique to local government.

We are UniBank. Bank Different. Bank Unique.

This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

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