Residential supervisor

Under the direct supervision of the Program Manager (and Associate Director) the Overnight Supervisor is a dedicated residential professional experienced in effectively supervising the delivery of residential services, milieu engagement, and rapport building with residents. The Overnight Supervisor serves as a residential counselor (engaging with residents) and role model for residents and team members. A Bridge Overnight Supervisor has strong interpersonal and communication skills, is patient and empathetic.

The Overnight Supervisor is expected to work a four night (10-hour shifts) weekly schedule, providing weekend coverage (every other weekend), as well as maintain the flexibility to meet schedule demands as needed; including holidays.

A fundamental duty of the Overnight Supervisor is supporting the transitions from 2nd shift into the 3rd shift, and from 3rd shift into the 1st shift.

The Overnight Supervisor will provide individual supervision with the other overnight staff as determined by the Program Manager or Associate Director.

The Overnight Supervisor is also responsible for the administrative duties of the 3rd shift (and as needed), including updating attendance, shift logs, ETO notes, etc., and communicating daily updates to the Program Manager and Associate Director.

Essential Job Functions

Residential Responsibilities

• Actively engage with YA residents and program team members.
• Provide residents with advocacy, referrals, crisis intervention and supportive counseling.
• Engage / collaborate with residents regarding guidelines and expectations of the program.
• Engage/ collaborate with residents regarding behaviors to ensure the safety of themselves and the program community.
• Provide direct support to residents and teach life skills activities, including cooking, socialization, and group interaction (some tasks are not applicable to the overnight team).
• Observe and report resident conditions with focus on well-being and mental / behavioral health.
• Conduct all activities, services, and programs through Bridge in a manner that is sensitive to and respectful of the cultural, ethnic, and gender specific diversity for all Bridge YAs.
• Other duties as assigned.
  
  

Administrative and Managerial Responsibilities

• Attend / participate in staff meetings and training.
• Attend /participate in supervision with Program Management.
• Monitor/ supervise progress of overnight shift to-do list.
• Monitor / supervise progress of required staff training and webinar.
• Facilitate the monthly overnight staff meeting.
• Assist in performance management for overnight staff as needed.
• Submit monthly report with supervision notes and minutes from meetings as needed.
• Attend /participate in scheduled program and staff meetings.
• Attend /participate in quarterly all-staff meetings.
• Other duties as assigned.
  
  

Qualifications

• Previous experience in one or more of the following areas: homelessness, substance abuse, human service organization
  
  

Education And Experience 

• Two years or more experience working with adolescents 18 -24-year-old. Bachelor's degree a plus.
• Valid Massachusetts driver’s license and continuous clean driver’s record
• CPR/First Aid Certified
  
  

Physical Requirements 

• Lift / move weights up to 25lbs
• Able to hear and speak with visual acuity necessary to perform the responsibilities and functions of the position efficiently
• Read and write /type reports and memos. Etc.
• Function at a quiet to moderate noise level (environment) consistent with a residential program
  
  

Compensation

The hourly rate for this role is set at $26.00 an hour

Benefits

Bridge Over Troubled Waters offers a competitive benefits package that includes:

• Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
• Health, dental, and vision insurance
• 401(K) with 3% matching of contributions after one year of employment
• Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance
  
  

Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation for job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] and we will work with you to meet your accessibility needs.