Senior Member of Technical Staff

**Job Description** Design, develop, troubleshoot, and debug software programs for applications, tools, networks, databases, etc. As a member of the OCI software engineering division, you will perform professional software development tasks associated with the designing, developing and debugging of software applications or operating systems. BS or MS degree or equivalent experience relevant to the functional area. 5 or more years of software engineering or related experience. **Responsibilities** Oracle's Cloud Infrastructure (OCI) team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that operate at high scale in a broadly distributed multi-tenant cloud environment. We are addressing complex, large scale and connected event platforms that manifests as the following services - Oracle Support Center and Oracle Support Digital Assistant. These services are cornerstones of the Customer experiences offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations to be created. In the OCI Support Tooling team, we are dedicated to developing a scalable platform to meet the expanding needs of Oracle Cloud. Our goal is to optimize support costs while delivering a top-tier support experience to our customers. We utilize advanced rule-based systems and machine learning-driven alerting, as well as interactive bots to assist with customer issues. The team is focused on enhancing these fundamental capabilities and continually improving the customer experience. We're looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. As a Software Engineer, you will own the software design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive into any part of the stack, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. **About You** + You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. + You have solid communication skills. You can clearly explain complex technical concepts. + You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. + You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. + You are comfortable working at all levels of the stack. Minimum Qualifications + BS in Computer Science, or equivalent experience + 5+ years of object oriented programming (Java/C++) + Knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, and standard network architectures. + Knowledge of Internet protocols and standards, including SMTP, REST, SSL and + Understanding of databases, NoSQL systems, storage and distributed persistence technologies. + Strong troubleshooting and performance tuning skills. Preferred Qualifications: + MS in Computer Science + Experience in a fast paced start-up environment + Experience with streaming technologies like Kafka + Experience delivering and operating large scale, highly available distributed systems. + Strong grasp of Unix-like operating systems + Experience building multi-tenant, virtualized infrastructure a strong plus. + Qualifications displayed in the job posting Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.