SWPC Administrative Assistant

SWPC Administrative Assistant Location Springfield, MA (Liberty Heights area) :

SWPC Administrative Assistant

Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future and fulfill the promise of America.

BENEFITS

• Health, Dental & Vision
• Prescription Drug Coverage
• Employee Assistance Program
• Group Life Insurance
• Disability Insurance
• Investment 401K Plan & Profit Sharing
• Discounted Employee Stock Purchase Plan
• Paid Vacation, Holidays & Winter Shutdown
• Tuition Assistance Program
• Employee Product Discounts
• Service Awards

SCOPE: Provide administrative and customer service support for Smith & Wesson Precision Components Business. Responsible for the handling of confidential information, requires good judgment, discretion and sound technical skills. Must be able to work independently and as part of a team on special projects. Must be able to interact and communicate with individuals at all levels of the organization and external customers. Work requires continual

attention to detail and the ability to work in a fast-paced environment, while managing multiple tasks and priorities. Must be able to work with minimal oversight and be self-motivated.

Essential Duties and Responsibilities:

• Preparing and typing correspondence with external and internal customers
• Handling matters of a confidential nature
• Answering and screening telephone calls from current and potential customers
• Responsible for maintain all office equipment for job duties (replacing toner, adding paper, programming phone numbers on fax machine, calling in office vendors for repairs as needed)
• Onboard of all customers by collecting necessary documents and working with Accounts Receivable and Center of Excellence to setup customer in SAP
• Create and maintain Customer Pos
• Create and Maintain all Billing Records in SAP for all Customers
• Maintain Compliance Records for Customers (FFLs are up to date and serial number lists received)
• Prepare purchase orders, proof-read acknowledgements, receive packing slips, and filing
• Assisting with budgeting process and compiling data of expenditures
• Must have good attention to detail and be able to multitask
• Performing tasks and sharing goals as part of a support team with responsibility for areas such as communication, evaluating, analyzing, problem solving and decision-making
• Filing, data entry, report generating, data verification and word processing

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

Education and Experience:

• Associates Degree in Business or Related field (preferred) OR equivalent work experience (3 to 5yrs) in performing general office

Duties and procedures:

• Experience and ability to work in a fast-paced manufacturing environment.

Competencies and Skills

• Must be able to read, write, & interpret the English language
• Good verbal & written communication skills
• Proficiency in Microsoft Word, Excel, & PowerPoint
• Good Organizational skills
• Ability to adapt quickly to change
• High ethical standards
• High degree of initiative & self-motivation
• Ability to work well with others at all levels of the organization
• Good attention to detail required
• Strong Organizational Skills & the ability to adapt to rapidly changing priorities

Physical Demands:

• Must be able to stand, sit, and walk
• Long periods of sitting are required, as well as long periods of working on the computer
• Occasional lifting up to 30 pounds

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment and Personal Protective Equipment:

Within the Smith & Wesson manufacturing facility, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.

The following Personal Protective Equipment is required:

• Safety glasses with side shields and hearing protection required when on manufacturing floor

The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.

Revised 1.17.24