Retail Merchandiser

Pilot Company
Sturbridge, MA
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

  • Ensure the Travel Centers and Plazas are kept well stocked and organized
  • Deliver fast service, friendly smiles, and clean facilities to all guests
  • Assist guests with their needs in a timely manner
  • Manage vendor and inventory flow
  • Merchandise promotions and value items to increase sales
  • Analyze and understand information from key reports to increase sales

At Pilot Flying J, we fuel more than tanks - we fuel people. From our team members to our guests, we strive to make everyone's journey better. As the largest travel center network and leading supplier of fuel, being part of the Pilot Flying J family means you are essential to keeping North America's drivers moving.
What makes our travel centers a great place to work and shop? It starts with friendly people, a focus on teamwork and service, and a commitment to a safe and clean experience. Working together, we proudly provide the fuel, food and amenities that millions of travelers rely on to reach their destination. As a growth company, we are always looking for more incredible people to join our team. You bring the skills, drive to work hard and a friendly team spirit, and we'll provide the training, benefits and opportunity to fuel your future.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.

Pay Rates Starting between: $17.95 - $26.68 / hour

Qualifications

Required Qualifications
  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to organize and stock shelves
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
Preferred Qualifications
  • Experience in retail or in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

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Job Location

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Posted 2026-07-03

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