Shelter staff

Join the team at Boston Rescue Mission (BRM), a non-profit organization that has been committed to preventing and ending homelessness since 1899. BRM supports the recovery, health, and independence of individuals who have a history of substance use, incarceration, and homelessness. At BRM, we strive to raise awareness about the root causes of these life risks, and above all, we serve everyone with respect, integrity, and grace.

About the Role

The Shelter Staff at Boston Rescue Mission provide direct care and primary service delivery to shelter guests. This includes supporting admissions, triage, bed assignments, meal coordination, hygiene assessments, and transportation coordination in the event of reached capacity. All Shelter Staff collaborate as a team to ensure timely and efficient support to shelter guests, appropriately responding to various needs as they arise.

At the heart of all interactions with BRM donors, guests, and volunteers, the Shelter Staff are integral to cultivating an environment that establishes respect and acceptance of all individuals. This is an amazing opportunity for an experienced professional who is passionate about social justice and direct care.

Responsibilities

• Facilitate admission of guests, documenting name, date of birth, and social security number whenever possible
• Conduct shift set-up and preparation tasks, including accurately maintaining all necessary shelter resources (rosters, bedsheets, cot set-up procedures, towels, universal precaution supplies, etc.)
• Conduct thorough safety checks through each floor of the building to provide oversight and direct care to guests as needed
• Conduct random searches of guests’ belongings and garments for contraband, as well as redirect disputes by conducting calm and professional conflict resolution; this role is integral to maintaining a safe and secure environment for all staff and guests
• Assist all guests with personal hygiene needs as they arise (providing towels, soap, shampoo, etc.)
• Encourage optimal communication via clear and professional verbal, written, and telephone forums, ensuring timely communication with all relevant team members and the Executive Vice President of Programs
• Employ the least restrictive means of intervention in all interactions with guests to provide a clear and welcoming environment for all shelter guests
• Alert appropriate case management staff in a timely manner to assist with clinical needs as they arise

About You (Qualifications)

• Aligned to BRM’s mission to serve shelter guests with respect, integrity, and grace as we collaborate to support the recovery, health, and independence of those with a history of substance use, incarceration, and homelessness
• Maintain positive and productive relationships with BRM guests, staff, volunteers, and other partner agencies.
• Represent BRM with kindness and professionalism in all circumstances

Why Boston Rescue Mission (Compensation)

• Compensation : Commensurate with experience
• Time Off : Eligible for accrued sick time
• Retirement Plan : Eligible for retirement benefits

*This is a fully in-person position at BRM’s shelter site in downtown Boston.

Application Process

Please submit a resume to Alisa Giaco at [email protected]. Please label the subject line as Shelter Staff .

• Resume: Potential candidates must submit an up-to-date resume

Upon submission of your application, you will receive an email confirming receipt. We look forward to receiving your application!

Boston Rescue Mission is an Equal Opportunity Employer. Individuals from all backgrounds are encouraged to apply.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• Retirement plan

Work Location: In person