Vice President , Business Operations and Clinical Analytics

Overview

The Vice President, Business Operations and Clinical Analytics is a key member of the senior leadership team reporting directly to the Chief Medical Officer (CMO) at Dana-Farber Cancer Institute. This role is responsible for driving strategic, operational, and analytical initiatives across the clinical enterprise. With a deep understanding of clinical operations, the VP leads efforts to identify and apply data to improve care delivery, optimize provider performance, and support enterprise-wide decision-making. The VP partners closely with leaders in Clinical Operations, Nursing and Patient Care Services, Information Systems, Finance, Quality, and external affiliates. The individual also oversees the provider credentialing and compliance functions and plays a lead role in developing executive-level presentations for the Board of Trustees, Faculty and external audiences. Success in this role requires a collaborative leadership style, outstanding analytical capabilities, operational fluency, and exceptional communication skills.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

Strategic and Operational Leadership

• Serve as the operational and analytical leader for the Office of the Chief Medical Officer.
• Translate strategic priorities into measurable operational goals and actionable initiatives.
• Represent the CMO’s office in cross-functional efforts, strategic initiatives, and partnerships across the Institute and with affiliate organizations.
• Collaborate closely with senior leaders in Ambulatory and Inpatient Operations, Nursing, IT, Quality, and Finance to align goals and drive system-level improvements.

Clinical Analytics and Performance Management

• Lead the development and use of clinical, operational, and financial data to inform executive decision-making.
• Identify and pursue opportunities for performance improvement, cost reduction, and enhanced provider productivity.
• Oversee dashboards, key performance metrics, and predictive analytics initiatives that support clinical efficiency and effectiveness.
• Partner with internal data teams to ensure data governance, accuracy, and availability.

Business Operations

• Oversee major CMO-driven operational initiatives, such as new service lines, clinical site development, and cross-institutional planning efforts.
• Support development and evaluation of new care delivery models, including financial and operational analysis.
• Lead incentive plan design and implementation for medical oncology providers, aligned with industry best practices and institutional priorities.
• Foster relationships across Dana-Farber and with affiliate institutions (e.g., BIDMC, BWH, BCH) to ensure seamless coordination of shared services and goals.

Provider Services and Credentialing

• Provide executive oversight of the Office of Medical Affairs and Professional Credentialing.
• Ensure medical staff credentialing, enrollment, and governance processes are compliant, efficient, and aligned with institutional values.
• Support medical staff committee infrastructure and maintenance of bylaws and regulatory standards.

Board and Faculty Communications

• Lead the development of high-impact presentations and materials for the CMO to present to the Board of Trustees, clinical faculty and external audiences.
• Synthesize complex operational and analytical insights into clear, actionable, and compelling narratives.
• Ensure that strategic updates and proposals are timely, accurate, and aligned with institutional priorities.

Team Leadership and Development

• • Supervise and mentor a team of managers and project leads, including those in clinical analytics, credentialing, and strategic projects.
  • Foster a high-performance culture focused on execution, accountability, and professional development.
  • Lead recruitment, performance management, and succession planning within the CMO’s office.

Supervisory Responsibilities

Supervises five direct reports

Qualifications

MINIMUM JOB QUALIFICATIONS:

• Bachelor’s degree required; master’s degree in healthcare administration, public health, business, or related field strongly preferred.
• Minimum of 10 years of progressive experience in healthcare operations, management, analytics, or consulting.
• Experience in an academic medical center or complex healthcare environment preferred.
• Demonstrated expertise in operational improvement, strategic planning, and use of data to drive decision-making.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Deep understanding of clinical operations, hospital systems, and the provider environment.
• Strong analytical, quantitative, and financial modeling skills.
• Ability to derive actionable insights from complex data sets.
• Superior communication and presentation skills, including experience with executive audiences.
• Strategic thinker with a hands-on, pragmatic approach to problem solving.
• Proven ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.