Program Supervisor - American Sign Language Required

VIABILITY, INC
Springfield, MA

Job Description

Job Description

“Are you interested in becoming an advocate for the Deaf, Hard of Hearing, and or Late Deafened Community? If so, this is the position for you!”

**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)**


Position: Program Supervisor - American Sign Language Required

Location: Holyoke, MA with regular travel to the Berkshires required

Hours: Full Time; 40 hours per week

Schedule: Monday-Friday, 9:00am-5:00pm; occasional evenings and weekends

Summary:

  • The Program Supervisor is responsible for the development and effective operation of specific functions of the supported living program. The supervisor ensures that all objectives are met and works alongside the Director to assure that operations are managed within budgetary limits. This position is responsible for the management and supervision of staff for the Deaf, Hard of Hearing and or Late Deafened program. The program supervisor participates in management tasks in the running of the office and provides back up support in other programs.

Qualifications:

  • Must be fluent in American Sign Language (ASL) and have a working knowledge of Deaf culture required.
  • Bachelor’s Degree with seven years of related experience required, or Masters Degree with 5 years of related experience preferred; with at least one year of experience in a supervisor role and or demonstrated completion of an approved supervisory training program.
  • Must have a valid driver's license, good driving record, use of vehicle and willingness to transport participants in personal vehicle
  • Must be able to travel within the region to access residential settings, employers, offices, and community organization

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

  • Health, Dental & Vision insurance plans.
  • Dependent care flexible spending account.
  • Flexible Spending & Health Savings account.
  • Pet-plan discount program offered through Fetch.
  • Company paid Long-term Disability insurance.
  • Company paid Short-term Disability insurance. (NY & OK employees only)
  • Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

  • Employer matched 403B contributions starting day 1 of employment.
  • Eligible for Tuition Reimbursement.
  • Generous paid time off.
  • 11 Paid Holidays a year.
  • Access to training and professional development resources through our comprehensive online learning platform.
  • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
  • Employee Assistance Program that provides confidential assistance for all life challenges.
  • Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Posted 2026-07-17

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