General Manager (Weekend) - Firearms Retail

Job Description

Job Description

About Liberty Ordnance Supply

Liberty Ordnance Supply is a modern firearm retailer located in Norwood, Massachusetts. In just three years of operation, we have built a reputation for professionalism, customer service, and attention to detail, earning over 600 five-star Google reviews.

We specialize in modern tactical firearms, premium accessories, and highly customizable builds, while maintaining strict compliance with Massachusetts and federal firearm regulations.

Our shop operates at a high level — fast-paced, detail-oriented, and customer-focused. Weekends are our busiest and most critical operating days.

Position Overview

The Weekend General Manager is responsible for executing daily operations at a high level during peak business hours.

This role is less focused on long-term strategy and more focused on flawless execution, strict compliance, and driving strong sales performance in a fast-paced retail environment.

The ideal candidate is someone who can step in, take control of the floor, manage volume, and ensure everything runs correctly, every time.

Key Responsibilities

Compliance & Accuracy

• Ensure full compliance with Massachusetts and Federal firearm laws

• Maintain accurate bound book records

• Oversee completion of ATF Form 4473 and all required state paperwork

• Ensure zero errors in documentation and recordkeeping

• Enforce compliance standards across all staff on shift

Store Operations (Execution-Focused)

• Run day-to-day store operations during assigned shifts

• Open and close the store according to procedures

• Maintain a clean, organized, and professional retail environment

• Manage employee workflow during high-traffic periods

• Take control of the sales floor during busy hours

• Resolve customer issues quickly and professionally

Sales & Floor Leadership

• Drive strong in-store sales performance during peak hours

• Actively engage customers and assist in product selection

• Support and guide staff to maximize sales opportunities

• Ensure efficient customer flow and minimize wait times

• Deliver a high-energy, professional retail experience

Inventory Awareness

• Maintain accurate inventory through POS system usage

• Support restocking and product availability during shifts

• Manage and track special orders and customer requests

• Flag inventory gaps or issues to ownership/weekday GM

Requirements

• Massachusetts License to Carry (LTC) required

• Strong working knowledge of Massachusetts and Federal firearm laws

• Retail management or leadership experience required

• Firearms retail experience strongly preferred

• Ability to operate in a fast-paced, high-volume retail environment

• Exceptional attention to detail with zero-tolerance for compliance errors

• Strong communication and leadership presence on the sales floor

• Ability to remain composed, efficient, and accurate under pressure

Compensation

• $30–$35/hour depending on experience

This Role Is NOT For

• Individuals looking for a casual or hobby-based firearms job

• Candidates who struggle in fast-paced, high-volume environments

• Those who are not comfortable being held to strict compliance and operational standards

This is a performance-driven role where execution, accuracy, and professionalism are expected at all times.

How to Apply

Please submit your resume along with thoughtful responses to the following:

• What experience do you have managing or leading in a retail environment?

• How do you maintain accuracy and compliance while handling multiple customers during busy periods?

• Describe a time you had to manage a high-pressure retail situation. What did you do?

• What makes you a strong fit for a high-volume, execution-focused role like this?

Applications without responses will not be considered.

We are Massachusetts’ #1 gun shop in customer care, committed to providing the best gear and tools to protect you and your family. Our expert team offers custom-tailored solutions designed to meet your specific needs, ensuring you have the right equipment that makes sense for you. Quality, reliability, and personalized service—that’s our promise.

Company Description

We are Massachusetts’ #1 gun shop in customer care, committed to providing the best gear and tools to protect you and your family. Our expert team offers custom-tailored solutions designed to meet your specific needs, ensuring you have the right equipment that makes sense for you. Quality, reliability, and personalized service—that’s our promise.