Epic Resolute Application Analyst II

Boston Medical Center
Boston, MA

POSITION SUMMARY:

Applications Analyst II with Epic Resolute Professional Billing (PB), Epic Resolute Hospital Billing (HB), Epic Resolute HB/PB Claims or other relevant Epic certification is preferred. Previous experience and knowledge of billing or related revenue cycle workflows is a plus. The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel. The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.

Position : Epic Resolute Application Analyst II

Department : Revenue Business Systems

Schedule : Full Time

JOB REQUIREMENTS

EDUCATION:

  • Bachelor's degree preferred.

EXPERIENCE:

  • Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or

  • Business unit experience that includes working closely with IT in the development and implementation of systems.

KNOWLEDGE AND SKILLS:

  • Knowledge of the assigned business area's products and processes.

  • Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.

  • Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.

  • Strong written communication skills, including project documentation and technical writing.

  • Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization

  • Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.

  • Ability to solve problems often spanning multiple environments in a business area.

  • Understanding of how IT affects an organization and ability to link it to redesigned business process

  • Ability to be a team player; flexible, friendly, congenial, and enthusiastic.

  • Proficiency in Microsoft Office products.

Epic Analysts :

  • Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.

  • Additional experience desired:

  • Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.

  • Experience in the strategic use of technology in managing and growing a business.

  • Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus

Compensation Range:

$71,500.00- $104,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE : This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Posted 2026-02-27

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