ServiceNow CMDB Consultant / Expert - SN 25-30099
Job Title: ServiceNow CMDB Consultant / Expert
Location: Chelsea, MA (Hybrid)
Duration: 1 Year (Part-Time, 2–3 days per week)
Key Responsibilities:Lead and advise on CMDB strategy, architecture, and governance for a large-scale implementation.
Assess the current CMDB structure and data integrity; identify gaps and recommend remediation plans.
Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT needs.
Design and implement data cleanup processes, including deduplication, normalization, and enrichment.
Develop and enforce CMDB policies, standards, and best practices.
Support integrations with ITSM tools (e.g., ServiceNow) and discovery tools.
Provide guidance on CI classification, relationships, and lifecycle management.
Create dashboards and reports to monitor CMDB health and progress.
Mentor internal teams and deliver training/documentation as needed.
10+ years of experience in IT Configuration Management and CMDB consulting.
Proven success with large-scale CMDB implementations (preferably with 10M+ CIs).
Strong understanding of the ITIL framework and CMDB governance.
Hands-on experience with ServiceNow CMDB.
Expertise in data modeling, CI taxonomy, and reconciliation processes.
Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium).
Excellent communication and stakeholder management skills.
Ability to work independently and lead initiatives in a complex enterprise environment.
Industry experience in Insurance, particularly Property & Casualty.
Certifications: ITIL, ServiceNow CMDB, or equivalent.
Experience with cloud and hybrid environments (AWS, Azure, GCP).
Recommended Jobs
Deals TMT Commercial Strategy Analytics Senior Manager Save for Later Remove job
At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex…
ED Technician - 7p-7:30a
Requisition Number: 10021 Location: CHA Everett Hospital Work Days: 7pm-7:30am, E/O Holiday, E/O weekend Category: Medical Assistant Department: Emergency Department EH Job Type: PT20Pl…
Chief Financial Officer - Manufacturing - Billerica, MA
Are you ready for a CFO role at a medium-sized manufacturing business. In-office role About Our Client Our client is a dynamic, medium-sized, private equity-backed manufacturing business hea…
Service Sales Valet/Porter
Job Description Job Description Job description Sentry Ford Lincoln is looking for one Sales Lot Attendant / Service Lane Attendant to assist our service customers at our high volume, high c…
Part-Time WIC Program Assistant
Job Summary: The Remote Part-time WIC Program Assistant responsibilities include calling appointments, scheduling appointments, screening participants for eligibility, data entry, issuing benefits…
Registered Nurse, IV Team, 24 Hours (Days/Evenings / Every Third Weekend/Holiday)
At Boston Medical Center (BMC), our nurses are changing the face of healthcare. At every level and on every unit, BMC nurses are advancing professional practice and delivering evidence-based care to o…
Senior Regulatory Coordinator
The Regulatory Coordinators (RC) works under the direction of the Principal Investigator(s), Clinical Research Manager and / or directly for the Clinical Trials Office to complete the regulatory requi…
Physician Assistant-Urology
Physician Assistant-Urology Job Ref: 32882 Category: Physician Assistant Location: 133 ORNAC, Concord, MA, 133 ORNAC, Concord, MA 01742 Department: Urology Clinic Schedule:…
FOOD SERVICE WORKER (PART TIME)
Location: Worcester State College We are hiring immediately for part time FOOD SERVICE WORKER positions. Location: Worcester State College - 486 Chandler Street, Worcester, MA 01602. Note: …