Quality Manager

Wilmington, MA
We are hiring for a full time Quality Manager. This is a direct hire opportunity near Wilmington, MA. .As the primary authority on quality assurance, you will ensure our systems exceed customer expectations and align with rigorous distributor quality standards.

The ideal candidate is a strategic communicator who can bridge the gap between internal teams, corporate stakeholders, and regulatory bodies while maintaining a relentless focus on process optimization. Please apply if interested in hearing more about the position.

salary: $120,000 - $135,000 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

  • Quality Advocacy: Serve as the organization’s primary authority on quality assurance, ensuring all departments understand and execute established quality systems.

  • Non-Conformance Management: Direct the lifecycle of non-conforming products, including incident response, product recalls, and formal investigations into rejected goods.

  • Resolution & Analysis: Oversee all product returns and evaluations, ensuring rigorous root cause analysis and definitive problem resolution.

  • Strategic Liaison: Act as the chief point of contact for corporate headquarters , regulatory bodies, and clients regarding compliance, audits, and quality concerns.

  • Audit Leadership: Manage external registration and customer audits; maintain a state of "audit readiness" and ensure the timely, effective closure of all findings.

  • Internal Oversight: Lead the internal audit program, conducting regular ISO and distributor-level quality audits to ensure systemic integrity.

  • Continuous Improvement (CI): Drive cross-functional CI initiatives using structured methodologies such as Kaizen, Root Cause Analysis (RCA), and CAPA.

.

Skills
  • Quality Control
  • Product Inspection
Qualifications
  • Years of experience: 5 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 2026-04-17

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