Business Manager, Supply Chain

Dana-Farber Cancer Institute
Brookline, MA

Overview

This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT)

Reporting to the Vice President of Supply Chain, the Business Manager plays a key role in the business management of the Supply Chain Division. Working closely with the Associate VP, Directors, and Senior Managers in the Supply Chain Division, the role provides high level business, analytical, project management, and financial integrity assurance to enhance and optimize DME billing and compliance with Friends Place, support inventory management processes in Supply Chain and Retail Shops. The Business Manager will be responsible for identifying, planning and managing effective billing in accordance with federal, state and payor guidelines. Experience as a Supply Chain Anlayst strongly desired.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

  • Oversees all aspects of financial and business analytics. Develops financial performance objectives, ensures successful implementation, maintains key metrics, and dashboard reports that will regularly inform leadership of supply chain financial performance.
  • Develops and manages the supply chain budget, including forecasting and reporting. Performs complex financial analyses and presents results to leadership. Recognizes and devises strategies to improve financial performance. Coordinates regular financial reports to leadership.
  • Under direction of Supply Chain leadership and institutional contracting officers, consults and participates in the negotiation of contracts and other agreements impacting expense, reimbursement, or revenue.
  • Manages billing operations for Friends Place in collaboration with the office of general counsel, revenue cycle, and billing compliance and Supply Chain leadership. Ensures compliant and timely billing practices for services and supplies provided or sent out by Friends Place. Performs and documents routine billing audits. Stays abreast of current trends in DME billing and compliance.
  • Develops and maintains effective collaborative working relationships with internal and external clients, business partners, and vendors.
  • May manage or participate in special projects.
  • Performs other related duties as required.

Qualifications

  • Bachelor's degree rquired in Business Administration, Healthcare management, or related field.
  • Master's degree in Healthcare Administration preferred.
  • 5 years of relevant experience in analytical, accounting, revenue cycle, and/or process improvement roles required.
  • Supply Chain operations including inventory and P2P experience strongly preferred.
  • Knowledge of Durable Medical Equipment coding, billing systems, and compliance preferred.
  • Basic knowledge of CMS, Medicare, Medicaid, and commercial insurance billing principles preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Strong understanding of accounting, retail operations, and DME regulatory requirements.
  • Excellent financial management and analytical skills.
  • Proven leadership and team management abilities.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to function as a team leader as well as a team member; ability to foster an inclusive and equitable work environment.
  • Ability to identify systemic approaches to solving problems in a fast-moving, constantly changing environment; ability to manage complex issues and workflows and make decisions.
  • Ability to ensure all plans and programs are following Federal, State, and private accrediting agencies.
  • Proficient in relevant software and technology including Microsoft Office programs (Word, Excel, PowerPoint).
  • Knowledge of Epic scheduling and charge processing.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$94,300- $110,700

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

Posted 2025-11-21

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