Sr. Account Manager

At Countable Labs (formerly Enumerix), we’re reimagining the future of genomics—and we’d love for you to be a part of it! As the innovators behind our groundbreaking Countable PCR platform, we’re building tools that make a real impact in precision medicine. We’re a fast-growing startup fueled by innovation, collaboration, and a mission-driven spirit. If you’re ready to roll up your sleeves, build something from the ground up, and help shape the future of genomics, we want you on our team!

About the Role

As we prepare for our very first product launch, we’re looking for an enthusiastic, sales-savvy professional based in the Boston area to lead the commercial efforts for our Countable PCR platform across the Eastern US. You’ll be at the forefront of introducing a new technology to market—bringing creativity, technical know-how, and genuine customer focus to every interaction. If you have experience selling new technologies, particularly in instrumentation and consumable sales, and you’re excited by the challenge of developing new business, we’d love to meet you. Experience in biopharma, especially with gene therapy or oncology applications, is a definite plus.

What You’ll Do

• Discover & Close New Business: Identify and nurture leads, turning opportunities into lasting partnerships.
• Be a Great Ambassador: Represent Countable Labs at meetings, demonstrations, and scientific conferences with professionalism and enthusiasm.
• Build Lasting Relationships: Develop strong customer connections to ensure our products are used effectively, driving ongoing success post-sale.
• Collaborate with Experts: Work hand-in-hand with our field application scientists and product managers during technical calls and demos.
• Communicate Our Value: Ensure customers fully understand our unique value proposition, features, and competitive advantages, while also gathering feedback to help us continuously improve.
• Track & Report: Provide monthly KPI updates and accurate sales forecasts for both instruments and consumables.
• Manage Your Pipeline: Use SFDC to oversee all active leads, opportunities, and customer relationships, using dashboards to track progress.
• You’ll initially report directly to our CEO, with a transition to the VP of Sales as our organization grows.

What We’re Looking For

• A bachelor’s degree in biology, molecular biology, immunology, or a related field.
• At least 3 years of experience in a relevant sales role.
• Comfort using SFDC or a similar CRM.
• Experience in diagnostics sales is a bonus.
• A proven track record of meeting or exceeding targets in complex purchasing environments with multiple decision-makers.
• Flexibility to travel up to 50% (including occasional overnight trips).
• A base in or near Boston, MA (this is preferred).

Compensation

We’re excited to offer a competitive compensation package for this full-time role. The US base salary range is $120,000 to $170,000—an estimate that may vary based on our company’s compensation practices. In addition to your base salary, you’ll also be eligible for our annual bonus or commission program, as well as comprehensive health and retirement benefits to keep you supported every step of the way.

At Countable Labs, we’re not just a team—we’re a community committed to pushing the boundaries of science and making precision medicine a reality for everyone. If you’re excited to make a tangible impact in genomics and help us revolutionize the field, we’d love to hear from you. Apply today and join us on this exciting journey!