Overnight Support Specialist -Emergency Respite Program

NORTH SUFFOLK COMMUNITY SERVICES INC
Boston, MA

Job Description

Job Description

North Suffolk is looking for an Overnight Support Specialist to join our Emergency Respite Program team! Overnight Support Specialists reports to the Program Manager. Under the supervision of the Respite Program Manager, the Overnight Support Specialist is responsible for the safety and well-being of persons in site based respite settings during overnight shifts. This position provides direct services to persons in ICGLE/IMGLE settings based on need level and adheres to all agency policies and procedures and licensing/funding source requirements.

What you’ll do:

  • Be awake and available to persons during overnight shift until persons have left residential program, or until the morning staff person arrives.
  • Check in with staff, persons who are awake and complete a walk-through of the program every hour. Read the Staff Communication Log and review risk plans.
  • Document each person’s progress in the confidential record.
  • Perform household maintenance and upkeep as needed.
  • Write daily notes at end of shift if needed, noting any incidents and maintain regular communication with other team members.
  • Complete medication counts.

What you’ll need:

  • Education:
    • High School diploma or GED required.
    • Bachelor’s degree in any related field preferred.
  • Experience:
    • In lieu of college degree, at least six months experience with population that has severe and persistent mental illness and/or substance use disorder.
  • Skills:
    • Must have valid Massachusetts Driver’s license.
    • Must be or able to become MAP certified
    • CPR/First Aid certified within five months of hire (training provided).

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ vacation per year (three weeks’ after 1 year of service), 12 sick says per year, and 11 paid holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities
Posted 2026-07-26

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