SALES REPRESENTATIVE
Astound is seeking a motivated Direct Sales Representative to join our Sales & Business Development team in the telecommunications industry. In this field-based role, you'll prospect residential and small business customers, promoting our high-speed internet, TV, and phone services. You'll conduct consultative sales presentations, explain fiber-rich broadband and advanced WiFi solutions, and close new accounts while delivering customer-first service. Working in a fast-paced, growth-focused environment, you'll collaborate with teammates, participate in local community events, and help expand Astound's presence in key markets. This role offers uncapped commission potential, benefits (medical, dental, vision, life, 401k), and opportunities to grow your career with innovative broadband technologies.
Responsibilities
- Prospect and qualify residential and small business customers for Astound's internet, TV, and phone services.
- Conduct in-person and virtual sales presentations highlighting fiber-rich broadband, Wi
- Fi, and streaming solutions.
- Meet or exceed monthly and quarterly sales quotas through door-to-door, events, and referral-based selling.
- Develop and maintain a robust pipeline using CRM tools to track leads, follow-ups, and closed deals.
- Collaborate with Sales & Business Development teams to execute local market strategies and community outreach.
- Provide customer-first service, clearly explaining packages, pricing, contracts, and installation timelines.
- Stay current on Astound's product portfolio, promotions, and competitive offerings in the telecommunications market.
- Coordinate with operations and customer support to ensure smooth installation and excellent post-sale experience.
- Represent Astound at community events, promotions, and partnership activities to build brand awareness.
- Report on sales activity, territory performance, and customer feedback to support continuous improvement.
Required Skills
- Outside sales
- Direct sales
- B2
- C/B2
- B sales
- Prospecting and lead generation
- CRM software (e.g., Salesforce or similar)
- Territory management
- Telecommunications product knowledge (internet/TV/voice)
- Negotiation and closing
- Presentation and communication
- Customer relationship management
- Door-to-door sales
- Data-driven selling and reporting
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