E-Commerce Product Manager - Mobile App

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Mobile App Product Manager

About the role

The Mobile App Product Manager will be responsible for developing KnitWell Group’s iOS and Android apps, delivering an exceptional omnichannel experience for millions of customers across our family of brands. The candidate will possess both excellent communication and analytical skills and bring a highly collaborative approach to developing, prioritizing, executing and measuring the new KnitWell mobile app. You can equally converse with a marketer and developer, with laser-sharp capability in translating needs to requirements, priorities to development to releases with measurable outcomes. As a founding member of the customer app team, you will bring a passion for fashion and an understanding of how the connected world has blurred the lines between how customers interact with brands.

This is a great opportunity to come in and make a huge impact on the digital customer experience at a dynamic and highly visible consumer brand, impacting millions of peoples’ lives while working in a collaborative team environment with an unrivaled culture. Come join us and have some fun!

The impact you can have

• Own the product vision and roadmap for Knitwell’s iOS and Android apps, aligning with business objectives and customer needs

• Collaborate with Director of App to define priorities and align with the Knitwell app roadmap

• Partner with key business stakeholders (Brand, Merchandising, Planning, IT) to elicit and develop feature requirements that align with roadmap and deliver incremental business value

• Develop feature requirements (epics, user stories and acceptance criteria) in an agile environment with focus on iterative MVP releases, future learning and ability to pivot

• Manage the full agile delivery cycle of new feature requirements: app design, feasibility, sizing, solutioning, implementation, QA, UAT, release and measurement

• Manage app design for assigned features, leading a designer from hypothesis through design reviews and selection with ability to communicate and align stakeholders

• Establish and conduct continual discovery cycles for the product to maximize customer insights, competitor activity, feature requirements, vendors and technologies, feature performance and industry trends

• Provide input to Director on future roadmap opportunities

You’ll bring to the role

• Min 5 years of experience in ecommerce product management

• Native app experience a plus

• Bachelor’s degree required in a related field

• 8+ years of professional experience in branded retail, ecommerce or consulting environment

• Strong quantitative, analytical, and problem-solving skills

• Experience using Adobe Analytics (or equivalent) to develop hypotheses, define KPIS and drive outcomes

• Experience using tools like Monday.com and Adobe Target (or equivalent) to plan, prioritize and execute both test and personalization at scale

• Experience using JIRA and demonstrated success using Agile methods

• Excellent communication and project management skills – ability to communicate with internal and external clients to gain understanding of needs with ability to translate those effectively into software requirements.

• An entrepreneurial spirit with the ability to work independently and a collaborative environment

Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.

• Support for your individual development plus opportunities for career mobility within our family of brands.

• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*

• Medical, dental, vision insurance & 401(K).*

• Employee Assistance Program (EAP).

• Time off – paid time off & holidays.*

• The target salary range for this role is: $100,000 - 120,000*

• 
  Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA .

Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.

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Location:

Hingham Corporate Office

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.