Production Control Coordinator

Job Title: Production Control Coordinator
Job Location: Boston-USA-02128
Work Location Type: On-Site

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

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Main Accountabilities

Supporting Operational Business:

• Assist in preparing operations data analysis, reports, and summaries that help management optimize facility operations for greater efficiency and cost-effectiveness.
• Aid in the development and maintenance of food manufacturing production schedules to ensure smooth and continuous production flow.
• Support the distribution and usage of scheduling reports and dispatch lists to relevant stakeholders.
• Assist in maintaining goal performance reporting and analysis, ensuring data is up-to-date and accurate.
• Work closely with Customer Service, Operations, and other departments to ensure high levels of customer satisfaction.
• Monitor and audit the scheduling system to ensure quality, efficiency, and a smooth flow of work.

Operational Support & Documentation:

• Assist in the maintenance of departmental policies and procedures to ensure smooth operation.
• Ensure timely, accurate, and clear communication of daily operational information.
• Maintain organized documentation of planning activities.
• Assist in organizing and ensuring the proper staffing and direction of the planning team.
• Continuously monitor production data for real time changes and communicate changes to relevant teams as necessary
• Perform other duties as necessary to support the efficient and effective performance of the Planning Department.

Knowledge, Skills and Experience

• High school diploma or general education degree (GED)
• 1-3 years of administrative experience
• Knowledge of airline specific database systems preferred (i.e. LINK, CBASE, ACE)
• Strong sense of urgency and problem solving skills
• Strong analytical and quantitative skills
• Excellent time management skills with ability to use independent judgment effectively
• Ability to handle multiple tasks with attention to detail in a high stress environment
• Verbal/written communication skills
• Strong interpersonal skills
• Intermediate knowledge of Microsoft Office programs
• Organized and detail-oriented
• Must be available to work nights, weekends, and holidays as neede

#LSGNS

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.