UX Product Designer

Position:Product Designer
Location: Remote, EST Hours Required
Duration: Contract through End of Year with Potential to Extend
Job ID: 174611

Job Overview:
We are seeking a Mid level UX Product Designer to join our team, focusing on the Insurance Professional Servicing portfolio. This role involves designing servicing tools for Customer Service Representatives and Independent Agents, modernizing legacy ecosystems, and delivering user-centered digital solutions. The position requires strong design thinking, collaboration skills, and the ability to navigate complex, regulated environments.

Responsibilities:

• Collaborate in an agile environment with distributed teams, attending daily agile ceremonies.
• Understand complex product requirements and interaction design problems to create innovative user experiences.
• Participate in immersive user research, concept testing, and usability testing to evaluate and optimize UX effectiveness.
• Coordinate across multiple facets of the customer experience to ensure seamless user interactions.
• Synthesize information and feedback from various stakeholders, including technical teams, business SMEs, and process owners.

Qualifications:

• Strong design thinking and fundamental design process skills.
• Ability to collaborate effectively and build relationships with peers and partners.
• Experience in navigating complex, regulated industries such as insurance, fintech, healthcare, or government.
• Exceptional communication skills and the ability to articulate design decisions.
• Flexibility to work East Coast hours.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $60-64 per hour

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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