DDS Sr. Program Manager

The MH Group LLC
East Longmeadow, MA

Job Description

Job Description

Description:

The Senior Program Manager for Developmental Disabilities Services (DDS) is responsible for providing leadership and oversight for residential services and programs within the organization. This role ensures high-quality service delivery for individuals with developmental disabilities, aligning with the organization’s mission and compliance with regulatory standards.

Key Responsibilities:

  • Leadership and Management: Lead and manage residential services programs, ensuring exceptional care and support delivery to residents with developmental disabilities.
  • Program Development: Develop, implement, and evaluate residential programs and services to meet client needs and enhance quality of life.
  • Operational Oversight: Ensure efficient operation of residential facilities, including staffing, resource management, and compliance with health and safety regulations.
  • Quality Assurance: Establish and monitor quality standards and improvement initiatives, ensuring programs adhere to best practices and regulations.
  • Team Leadership: Recruit, train, and mentor program staff, fostering a culture of excellence and continuous professional development.
  • Stakeholder Engagement: Collaborate with families, caregivers, community partners, and regulatory bodies to support program goals and client outcomes.
  • Financial Management: Oversee program budgets, ensuring cost-effective service delivery while maintaining financial integrity.
  • Regulatory Compliance: Ensure all residential programs comply with local, state, and federal regulations, implementing necessary policies and procedures.
  • Reporting and Documentation: Prepare comprehensive reports on program performance, client outcomes, and strategic objectives for senior leadership and stakeholders.
Requirements:
  • Bachelor’s degree in Human Services, Social Work, Psychology, or a related field; a Master’s degree is preferred.
  • A minimum of 5 years experience in managing residential programs for individuals with developmental disabilities.
  • Strong leadership and team management skills with a track record of leading successful programs.
  • In-depth knowledge of regulatory standards and best practices in residential services for developmental disabilities.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
  • Strong analytical and organizational skills, including experience with budget management.
Posted 2026-07-04

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