General Manager Furry Land Mobile Pet Grooming

Furry Land Medford
Medford, MA

General Manager Furry Land Mobile Pet Grooming

  • Bonus based on performance
  • Opportunity for advancement

At Furry Land Mobile Pet Grooming, we're dedicated to delivering premium grooming services right to our clients' doorsteps. We prioritize the well-being of pets, ensuring every grooming session is a positive, stress‑free experience. Our mission is to make grooming convenient while maintaining the highest standards of care for our furry friends.

Role Overview

We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will lead a team of passionate professionals, drive business growth, and ensure exceptional service delivery. Your leadership will help keep pets happy, healthy, and well‑groomed, embodying our commitment to excellence.

Responsibilities

  • Manage, mentor, and inspire a team of groomers, bathers, and administrative staff.
  • Foster a collaborative and positive work environment, encouraging professional development.
  • Set performance goals and provide regular feedback to team members.
  • Coordinate grooming appointments for efficient scheduling and timely service.
  • Oversee inventory management, including grooming supplies and equipment.
  • Maintain high standards of cleanliness and safety in our mobile grooming units.
  • Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism.
  • Ensure exceptional customer service, building strong relationships with pet owners.
  • Handle client escalations effectively to maintain satisfaction.
  • Monitor financial performance, including revenue, expenses, and profitability.
  • Develop and execute strategies to optimize business growth and achieve financial targets.
  • Prepare budgets, track expenses, and manage pricing structures.
  • Collaborate with our marketing team to promote services and attract new clients.
  • Participate in community events, networking, and partnerships to enhance brand visibility.
  • Leverage social media and other channels to engage with pet owners.

Qualifications

  • Proven experience in pet industry management, grooming, or related roles.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent organizational, communication, and problem‑solving abilities.
  • Passion for animals and a commitment to their well‑being.
  • Competitive salary based on experience.
  • Opportunities for growth within a thriving pet grooming business.
  • Work with a team of dedicated pet lovers who share your passion.

Compensation: $40,000.00 - $70,000.00 per year

Why Should You Join Us?

  • Paid time off
  • Tips
  • State‑of‑the‑art mobile grooming vans
  • Top industry compensation
  • Scheduling and routing assistance
  • A professional, flexible work environment that values respect and work‑life balance.
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Posted 2026-01-15

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