Strategic Account Manager
What you'll do:
- Own the commercial strategy and drive revenue growth across a portfolio of enterprise insurance customers, with full responsibility for renewals and expansion.
- Identify, qualify, and close upsell and cross-sell opportunities by expanding product footprint through new modules, add-ons, and seat growth.
- Build and execute account plans that increase share-of-wallet, accelerate pipeline creation, and deliver consistent performance against growth targets.
- Operate as the primary deal owner in the install base—leading all renewal and expansion sales cycles from opportunity identification through negotiation and close.
- Develop and maintain executive relationships across the customer organization, including consistent engagement with C-level and senior decision makers.
- Multi-thread strategically across stakeholders to drive urgency, alignment, and decision-making in complex enterprise environments.
- Lead value-based discovery and commercial conversations that connect customer priorities to compelling outcomes, ROI, and business impact.
- Partner tightly with Customer Success to ensure adoption and outcomes, while proactively converting customer value into renewal strength and expansion momentum.
- Run high-impact executive touchpoints (e.g., QBRs, renewal strategy sessions, growth planning) that advance commercial objectives and secure sponsorship.
- Maintain strong pipeline generation, deal management, and forecast accuracy through disciplined CRM execution and proactive risk management.
- Drive internal alignment across Solution Consulting, Product, Services, and Leadership to win expansion deals and maximize long-term account growth.
Salary Range (base):
$ 130,000-160,000 per year
Position Intro:Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.
REQUIREMENTS
You'll do it using:
- 8+ years of experience in enterprise SaaS sales, with proven success owning renewals and expansion within large, complex customer environments.
- · Demonstrated ability to consistently close expansion revenue through structured pipeline creation, account planning, and strong deal execution.
- · Proven track record selling to C-level executives and navigating enterprise buying committees to secure sponsorship and drive decisions.
- · Strong command of enterprise sales fundamentals: qualification, deal strategy, competitive positioning, negotiation, and close plans.
- · Ability to create urgency and momentum in long-cycle environments while maintaining control of the commercial process.
- · Exceptional executive presence, communication, and negotiation skills, including comfort leading high-stakes renewal and expansion conversations.
- · Highly driven, accountable, and outcomes-oriented—operates with ownership, urgency, and a “get it done” mentality.
- · Strong forecasting discipline and CRM fluency (Salesforce or similar), with the ability to manage pipeline and predictably deliver results.
- · Ability to support a North America territory, including the United States and Canada.
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